Rebecca Strong
Surry Hills,NSW
Summary
I have recently graduated from The University of the West of England with a First Class Honours degree in Psychology with Criminology. I currently work in administration and have gained valuable experience working in the business sector. I am now looking to expand on this experience and, ideally, incorporate my academic background into a new role. I have a strong understanding of psychology and the associated principles and practices. I am a passionate supporter and advocate for mental health and my aspiration is to become a counsellor and psychotherapist. I am seeking opportunities that will allow me to focus on interpersonal and communications skills and that will provide me with experience in social work, mental health or support work.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Youth Mentor / Coach
Wiltshire Council
04.2019 - 10.2021
- Build trust: Establish strong relationships to create a safe, supportive environment for youth.
- Holistic care: Address the physical, emotional, and social needs of young people through tailored support.
- Build confidence: Empower youth by boosting their self-esteem and belief in their abilities.
- Confidential space: Provide a safe, non-judgmental environment for youth to express themselves.
- Role model: Lead by example, offering positive behaviours for young people to emulate.
- 1:1 Support for children with additional needs (e.g. Autism, Downsydrome)
Swimming Instructor
Marlborough Penguins Swimming Club
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Organized and taught swimming lessons to children aged 5 to 12 years.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Increased class engagement with interactive activities and games focused on various swimming techniques.
Youth Development Volunteer Project
Think Pacific
05.2023 - 06.2023
- Support youth growth: Assist in designing and delivering programs that promote personal, academic, and social development.
- Planned and facilitated an engaging mental health workshop, carefully organizing all aspects to ensure a supportive and impactful experience for participants
- Encourage self-advocacy: Empower young people to voice their opinions, take initiative, and advocate for themselves and their peers.
- Foster confidence: Provide mentorship and guidance to boost self-esteem and help youth recognize their strengths and potential.
- Facilitate peer-to-peer support: Encourage collaboration and mutual support among young participants, fostering a sense of unity and shared purpose.
- Create a safe space: Develop a welcoming and inclusive environment where youth can freely express their ideas and explore their personal growth.
Recreation Assistant & Qualified Lifeguard
Wiltshire County Council
10.2018 - 10.2023
- Performed successful pool rescues, remaining calm and effective under pressure.
- Minimised accidents by sharing health and safety awareness.
- Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
- Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
- Rendered basic first aid assistance, minimising patron discomfort whilst coordinating additional support services.
Teaching Assistant (School Placement)
Pewsey Primary School
- Support learning: Assist the classroom teacher in delivering lessons, working with students individually or in small groups.
- Classroom management: Help maintain a positive learning environment by managing behaviour and ensuring classroom rules are followed.
- Student development: Provide targeted support to students with additional needs, ensuring personalized learning approaches.
- Resource preparation: Prepare teaching materials, resources, and displays to enhance learning experiences.
- Record keeping: Assist with documenting student progress and communicating with parents/guardians as necessary.
- Supervision: Monitor students during activities such as recess, lunch, and field trips for their safety and wellbeing.
Healthcare Assistant
NHS Foundation Trust
03.2020 - 03.2021
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Customer Service and Administration Officer
Ben Buckler Boards
01.2024 - 07.2024
Education
Bachelor of Science - Psychology with Criminology
University of The West of England
Bristol, United Kingdom07.2023
A-Levels -
St John's School
07.2018
GCSEs -
St Johns School
Skills
SOFT SKILLS
Communication
Team Work
Empathetic
Interpersonal
Emotional Resilience
Patient
Attentive Listener
Adaptability
Time Management
Active Listening
Customer Services
Problem Resolution
Critical Thinking
Leadership
TECHNICAL SKILLS
Data Analysis (Qualitative/Quantitative)
Research (Qualitative/Quantitative)
Microsoft Word/Excel
Data Entry
Sensitive Material Handling
Digital Marketing
Certification
FIRST AID & CPR
WORKING WITH CHILDREN CHECK
POLICE CHECK
Timeline
Customer Service and Administration Officer
Ben Buckler Boards
01.2024 - 07.2024
Youth Development Volunteer Project
Think Pacific
05.2023 - 06.2023
Healthcare Assistant
NHS Foundation Trust
03.2020 - 03.2021
Youth Mentor / Coach
Wiltshire Council
04.2019 - 10.2021
Recreation Assistant & Qualified Lifeguard
Wiltshire County Council
10.2018 - 10.2023
GCSEs -
St Johns School
FIRST AID & CPR
WORKING WITH CHILDREN CHECK
POLICE CHECK
Swimming Instructor
Marlborough Penguins Swimming Club
Teaching Assistant (School Placement)
Pewsey Primary School
Bachelor of Science - Psychology with Criminology
University of The West of England
A-Levels -
St John's School
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