Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Tate

Slacks Creek,QLD

Summary

Dynamic retail professional with a proven track record at Eg Fuels, excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through effective communication and upselling strategies, consistently contributing to increased sales and a welcoming shopping environment. Reliable and empathetic, dedicated to fostering positive customer relationships.

Overview

3
3
years of professional experience

Work History

Retail Worker

Loaves and Fishes Street Meet Care
03.2023 - 10.2024

Sold grocery trolley's for the less fortunate.

Money handling

Cleaning

Speaking to customers

Answering telephone

  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail Cashier

Eg Fuels
11.2021 - 06.2022
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Enhanced customer satisfaction by providing efficient and accurate cash handling services.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Contributed to loss prevention efforts by adhering to cash handling policies and procedures.

Retail Sales Associate

Sherdian
08.2021 - 01.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Education

High School Diploma -

East Hills Girls Technology High School
East Hills, NSW
11-1995

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Cash handling accuracy
  • Stock replenishment
  • Time management
  • Visual merchandising
  • Point of sale systems
  • Plan-o-gram implementation
  • Register operation
  • Cash register operation
  • Upselling strategies
  • Retail transactions processing

Timeline

Retail Worker

Loaves and Fishes Street Meet Care
03.2023 - 10.2024

Retail Cashier

Eg Fuels
11.2021 - 06.2022

Retail Sales Associate

Sherdian
08.2021 - 01.2022

High School Diploma -

East Hills Girls Technology High School
Rebecca Tate