Summary
Overview
Work History
Education
Skills
Qualifications
Reference Numbers
Personal References
Timeline
Generic

Rebecca Wain

Springsure,QLD

Summary

Dynamic professional with extensive experience in managing multiple priorities to ensure operational efficiency. Proven team leader with exceptional time management and documentation skills. Expertise in overseeing employee performance and fostering the development of new talent.

Overview

24
24
years of professional experience

Work History

Assistant Manager

Dooleys tavern and motel
Springsure, QLD
08.2021 - Current
  • Maintained accurate records of sales transactions through point-of-sale systems.
  • Supervised daily operations, including scheduling shifts and assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Communicated with customers to gather insights on needs and preferences.
  • Developed an efficient inventory tracking system for timely ordering of supplies.
  • Provided guidance to junior staff members on tasks, projects, and objectives.
  • Ensured cleanliness of hotel rooms to uphold guest satisfaction.
  • Served food and beverages to elevate guest experience.

Cook/ Customer Service

Puma roadhouse
Warwick, QLD
11.2013 - 06.2021
  • Maintained clean working environment through sweeping, mopping, washing surfaces, and emptying trash cans.
  • Tasted all prepared dishes to ensure proper flavor, texture, and presentation before serving.
  • Monitored stock levels of food items and placed orders to replenish supplies as needed.
  • Provided guidance to junior cooks on food preparation methods and techniques.
  • Executed basic administrative duties, including inventory management and ordering supplies.
  • Cleaned kitchen equipment, surfaces, utensils, and dishes to uphold hygiene standards.
  • Adhered to food safety standards during food storage and preparation processes.

Housekeeper

McNevin's Gunya Motel
Warwick, QLD
02.2009 - 10.2013
  • Maintained cleanliness in guest rooms by changing bed linens and towels.
  • Stocked amenities, including soap, shampoo, and toilet paper, in all guest rooms.
  • Cleaned bathrooms thoroughly, focusing on toilets, tubs, showers, and sinks.
  • Ensured compliance with health standards during all cleaning operations.
  • Responded promptly to guest requests regarding housekeeping needs.
  • Tidied up rooms daily to enhance overall presentation.
  • Observed proper chemical usage for effective surface cleaning.
  • Organized linen closet by neatly folding sheets on shelves.

Restaurant Worker

Acacia Motor Inn
Blackall, QLD
01.2001 - 09.2004
  • Provided exceptional customer service to resolve complaints efficiently.
  • Greeted customers warmly to enhance dining experience.
  • Assisted in taking orders, preparing food, and timely delivery to tables.
  • Conducted regular inventory checks to ensure adequate restaurant supplies.
  • Adhered to health regulations regarding food storage and sanitation practices.
  • Supported staff in setting up banquet events per customer specifications.
  • Cleaned work areas, equipment, utensils, dishes, and silverware thoroughly.
  • Prepared specialty coffee drinks, smoothies, and juices following company recipes.

Education

High School Diploma -

Blackall State School
Blackall, QLD
11-1999

Skills

  • Sales tracking and inventory management
  • Payroll administration
  • Customer communication
  • Staff supervision and shift scheduling

Qualifications

  • Certificate ll Hospitality
  • Certificate in food safety
  • Fuel safety
  • RSA
  • RSG
  • RMLV

Reference Numbers

Rob Morris, regional business manager, Puma

0488 077 829

Melissa Williams, general manager, Dooleys Tavern

0400 856 567

Personal References

Leticia Kuchler

0406 273 137

Natasha Slatter

0413 330 049

Timeline

Assistant Manager

Dooleys tavern and motel
08.2021 - Current

Cook/ Customer Service

Puma roadhouse
11.2013 - 06.2021

Housekeeper

McNevin's Gunya Motel
02.2009 - 10.2013

Restaurant Worker

Acacia Motor Inn
01.2001 - 09.2004

High School Diploma -

Blackall State School

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Rebecca Wain