Summary
Work History
Education
Skills
Timeline
Generic
Rebecca Waites

Rebecca Waites

Eglinton,WA

Summary

Versatile and results-driven professional with a proven track record at Kresta Blinds, adept in quality assurance and fostering positive client relationships. Excelled in roles requiring hand-eye coordination and a customer-centric approach, significantly enhancing service provision. Skilled in industrial equipment operation and adept at achieving stringent deadlines, consistently exceeding employer expectations with a keen focus on achievements.

Work History

Booking Clerk/Showroom Consultant

Kresta Blinds
Osborne Park, WA
  • Resolved issues proactively fostering positive client relationships.
  • Exhibited strong customer-centric approach through empathetic communication and understanding.
  • Prepared Invoices, accepted payments, processed refunds and cancellation requests swiftly.
  • Facilitated seamless installation processes by managing job schedules and fitters' assignments.
  • Managed weekly payroll tasks efficiently.
  • Entered large volumes of data accurately and efficiently on a daily basis.
  • Prepared detailed quotes for customers by utilizing their measurements while maintaining compliance with corporate standards.
  • Updated customer data consistently to ensure accurate records.
  • Ensured completed jobs met expectations by addressing customer concerns promptly and effectively.
  • Monitored and maintained optimal stock levels for office supplies, floor stock, components, and spare parts.
  • Trained in fitting and installation.
  • Acquired expertise in conducting on-site repairs, minor adjustments, and maintenance tasks.

Industrial Sewing Machine Operator

Eagle Blinds
  • Attached components to all vertical slats for every blind order.
  • Engaged in the fabrication of blinds.
  • Verified quality of completed work against project specifications to assess conformance with targets.
  • Located and picked merchandise to fulfill daily customer orders.
  • Managed time efficiently in order to complete all tasks within deadlines.

Telemarketing Sales Representative

Half Price Shutters


  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Called prospective customers in designated market area to qualify leads.
  • Followed up with customers to solicit further sales.
  • Qualified leads and set up customer appointments for outside sales team.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.

Retail Assistant

Myers Department Store


  • Processed sales transactions, including scanning items and printing receipts.
  • Processed sales transactions using POS system.
  • Restocked merchandise on sales floor and arranged shelves for best presentation.
  • Consistently exceeded customer service expectations with enthusiastic support.
  • Processed various payment methods such as cash, EFT, giftcards to complete sales.

Education

Completion And Graduation Of Year 12 - Secondary Education

Belridge Senior High School
Perth, WA

Certificate III - Aged Care

APSI
Perth, WA

Certificate - First Aid And CPR

Australia Wide First Aid
Joondalup, WA
08.2034

Certificate - Positive Behaviour Support

Target Behaviour Services
Perth, WA
10.2023

Skills

  • Scheduling coordination
  • Payment processing
  • Office administration
  • Communication skills
  • Computer literacy
  • Adaptability
  • Product knowledge
  • Data entry
  • Complaint handling
  • Sales techniques
  • Telephone etiquette
  • Multitasking Abilities

Timeline

Booking Clerk/Showroom Consultant

Kresta Blinds

Completion And Graduation Of Year 12 - Secondary Education

Belridge Senior High School

Certificate III - Aged Care

APSI

Certificate - First Aid And CPR

Australia Wide First Aid

Certificate - Positive Behaviour Support

Target Behaviour Services

Industrial Sewing Machine Operator

Eagle Blinds

Telemarketing Sales Representative

Half Price Shutters

Retail Assistant

Myers Department Store
Rebecca Waites