Booking Clerk/Showroom Consultant
- Resolved issues proactively fostering positive client relationships.
- Exhibited strong customer-centric approach through empathetic communication and understanding.
- Prepared Invoices, accepted payments, processed refunds and cancellation requests swiftly.
- Facilitated seamless installation processes by managing job schedules and fitters' assignments.
- Managed weekly payroll tasks efficiently.
- Entered large volumes of data accurately and efficiently on a daily basis.
- Prepared detailed quotes for customers by utilizing their measurements while maintaining compliance with corporate standards.
- Updated customer data consistently to ensure accurate records.
- Ensured completed jobs met expectations by addressing customer concerns promptly and effectively.
- Monitored and maintained optimal stock levels for office supplies, floor stock, components, and spare parts.
- Trained in fitting and installation.
- Acquired expertise in conducting on-site repairs, minor adjustments, and maintenance tasks.