Rebecca Warren
Kalgoorlie,Australia
Summary
Experienced professional with a diverse background in various roles, offering a wide range of skills and experience for effective independent or collaborative utilization. Proven track record as a successful team leader, driving results and achieving success. Adaptable and capable of assuming critical individual responsibilities within the organization. Committed to consistently delivering exceptional outcomes to the highest standards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Tyre Fitter
Local Tyres
Kalgoorlie, Western Australia, Australia
05.2024 - 08.2024
- Company Overview: Kalgoorlie Tyre Fitter & Replacement Company
- Monitored condition of tyres across the fleet by checking depths, pressures, and identifying issues.
- Executed tyre stripping and fitting with precision tools.
Bar Attendant RSA & Manager
The Grand Hotel Boulder
Kalgoorlie, Western Australia, Australia
12.2023 - 05.2024
- Coordinated daily activities at Kalgoorlie Hotel Pub & Restaurant.
- This role required early starts, supplying exceptional customer service to many patrons, checking stock for ordering and maintaining stock in the bar area and taking food orders
- Kalgoorlie Hotel, Pub & Restaurant
Bottle shop Manager
The Broken Hill Hotel
Kalgoorlie, Western Australia, Australia
06.2023 - 12.2023
- Company Overview: Kalgoorlie Hotel, Pub & Restaurant
- Kalgoorlie Hotel, Pub & Restaurant
Licensed Club Bar Attendant
Goldfields Tattersalls Club Kalgoorlie
Kalgoorlie, Western Australia, Australia
08.2021 - 11.2021
- Company Overview: Facilitated services to enhance member experience.
- Kalgoorlie RSL
Bar Manager
The Criterion Hotel
Kalgoorlie, Western Australia, Australia
01.2021 - 08.2021
- Company Overview: Kalgoorlie Hotel, Pub & Restaurant
- Kalgoorlie Hotel, Pub & Restaurant
Front End Team Member
Bunnings Warehouse
Kalgoorlie, Western Australia, Australia
07.2019 - 10.2020
- Enhanced operational efficiency at Kalgoorlie Trade Centre.
Customer service operator
Hertz Car Rentals
Kalgoorlie, Western Australia, Australia
02.2019 - 06.2019
- Enhanced customer service and satisfaction levels.
- Managed customer interactions, addressing inquiries and concerns promptly.
- Streamlined the process for booking and allocating fleet vehicles.
- Ensured customers received their vehicles promptly with direct pickup and delivery.
- Enhanced overall efficiency at Hertz through meticulous system management and accurate data handling
Dual role bartender and cleaning
Kambalda Hotel
Kambalda, Western Australia, Australia
11.2017 - 01.2019
- Managed operations of hospitality services in hotel, pub and restaurant environment.
- Managed customer service operations for a diverse clientele in the main bar and restaurant.
- Interacted with a broad spectrum of customers under rapid conditions.
- Maintained critical department interactions to achieve consistent results.
- Exhibited the ability to handle rapidly changing conditions with effective communication.
Maintenance Clerk
KCGM
Kalgoorlie, Western Australia, Australia
06.2008 - 11.2008
- Gained insights into mining processes specific to Kalgoorlie location.
- Handled the entire process of entering worker and contract worker information into KCGM.
Service Receptionist & Office Administrator
Andrew Hollywood Motors
Napier, New Zealand
11.2004 - 04.2008
- Completed specialized tasks at a mechanics company in Napier.
- Oversaw general administrative tasks.
- Regularly worked with an exclusive team of suppliers and customers.
- Monitored and managed creditor and debtor accounts effectively.
- Enhanced efficiency in meeting deadlines through advanced organizational capabilities.
- Contributed to significantly increased overall effectiveness through a new database installation.
Part time Supervisor & Customer Service attendant
Muffs Pantry
Hastings, New Zealand
11.2002 - 02.2004
- Oversaw operations at bakery located in Hastings.
- Executed comprehensive oversight responsibilities for weekend operations.
- Directed a team of two staff members, handled operational finances, delivered exceptional customer service experience, and enforced strict food safety protocols.
- Role fostered development of interpersonal and leadership skills
Bartender
Shooters
Napier, New Zealand
06.2000 - 11.2001
- Managed daily operations of Napier bar.
- Part of a remarkably talented and passionate group of bar professionals.
- Maintained high energy levels to ensure memorable experiences for patrons.
- Organized themed events that enhanced showmanship and customer engagement.
- Role presented a variety of distinctive challenges.
- Demonstrated strong ability to manage stress and perform effectively under intense conditions.
- Operated a bar efficiently to provide high-quality customer service.
Education
COVID-19 Safety At Work
03.2021
SITHFAB002 - Provide Responsible Service of Alcohol
01.2018
Skills
- Supervisor and team management
- Administration and scheduling
- Time management and organisation
- Mentoring junior staff
- Exceptional customer service
- Microsoft suite of products
- Excellent communication
- Customer service
- Multitasking
- Time management
- Teamwork and collaboration
- Customer inquiry and response
- Company procedure adherence
- Inventory management
- Quality assurance
- Written communication
- Supply management
- Staff supervision
- Problem-solving
- Workload management
Certification
- Provide Responsible Service of Alcohol, 01/20/18, GTA1801119737-01
- COVID-19 Safety At Work, 03/17/21
Timeline
Tyre Fitter
Local Tyres
05.2024 - 08.2024
Bar Attendant RSA & Manager
The Grand Hotel Boulder
12.2023 - 05.2024
Bottle shop Manager
The Broken Hill Hotel
06.2023 - 12.2023
Licensed Club Bar Attendant
Goldfields Tattersalls Club Kalgoorlie
08.2021 - 11.2021
Bar Manager
The Criterion Hotel
01.2021 - 08.2021
Front End Team Member
Bunnings Warehouse
07.2019 - 10.2020
Customer service operator
Hertz Car Rentals
02.2019 - 06.2019
Dual role bartender and cleaning
Kambalda Hotel
11.2017 - 01.2019
Maintenance Clerk
KCGM
06.2008 - 11.2008
Service Receptionist & Office Administrator
Andrew Hollywood Motors
11.2004 - 04.2008
Part time Supervisor & Customer Service attendant
Muffs Pantry
11.2002 - 02.2004
Bartender
Shooters
06.2000 - 11.2001