Rebecca Watt
Griffith,NSW
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 18 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
CSAO
Griffith Education Office
08.2023 - Current
- Support to internal and external stakeholders, clerical support, filing, mailing, database and record keeping, fleet management, travel request and maintenance, support to the CSAM and other team members.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Documented and detailed calls and complaints using departments CRM database.
- Adhered to departments policies and scripts to consistently achieve call-time and quality standards.
- Inspected fleet vehicles and requested maintenance tasks be completed within specific timeframes.
- Performed wide-ranging administrative, financial and service-related functions.
School Administration Officer
Hanwood Public School
04.2021 - 08.2023
- Support to Principal, executive staff and SAM
- Care and support to families and students, administer medicine, complete banking, data entry and record keeping.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Collaborated with administration and teachers to develop crisis plans.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Entered and maintained departmental records in company database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Accounts Payable Division
Wealth Check Management Fund
01.2018 - 04.2021
- Accurate data entry, high volume of internal and external communications (phone calls and email) accounts payable, make recommendations to process, procedures and policy in regards to onboarding new investments.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Evaluated financial records to detect errors and discrepancies.
- Matched purchase orders with invoices and recorded necessary information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Input data into spreadsheets and databases.
- Assisted with onboarding of new employees.
Business Owner
Griffith Snuggle In
11.2007 - 06.2014
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Rotated merchandise and displays to feature new products and promotions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Prepared annual budgets with controls to prevent overages.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Griffith Childcare Centre Griffith
Snuggle In
01.2018 - 01.2013
- Long daycare and Pre-School Service Administration Office for two sites
- Implement CRM program to streamline office operations and family communications, submit monthly reports of services and financial position
- Payroll, accounts payable and receivable, support senior staff and board members.
- Established positive relationships with students and families
- Developed and implemented improved filing systems for enhanced order and accuracy
- Interviewed, recruited and onboarded new staff for high-performing administration teams
- Met department budgets by monitoring and reporting on services expenses
- Streamlined and improved administrative operations by identifying automation opportunities
- Coordinated office events, seminars and meetings for staff and clients
- Identified opportunities to streamline processes and improve office operations and efficiency
- Completed bi-weekly payroll for 45 employees
Education
Diploma - Business Management
CSU
AlburySkills
- Flexible and Adaptable
- Relationship Building
- Task Prioritization
- Teamwork and Collaboration
- Organizational Skills
- Troubleshooting
- Analytical Thinking
- Clerical Support
- Interpersonal Communication
- Multitasking Abilities
- Organization and Time Management
- Problem-Solving
- Dependable and Responsible
- Good Telephone Etiquette
Employee Number
1415872
Working With Children Check
WWC0699148E, Employee Clearance, 16/02/2026
References
Mr Rod Winner, CSAO, School Performance Unit, 0419 203 230
Mrs Monica St Baker, Principal School Leadership, 0429 090 669
Timeline
CSAO
Griffith Education Office
08.2023 - Current
School Administration Officer
Hanwood Public School
04.2021 - 08.2023
Accounts Payable Division
Wealth Check Management Fund
01.2018 - 04.2021
Griffith Childcare Centre Griffith
Snuggle In
01.2018 - 01.2013
Business Owner
Griffith Snuggle In
11.2007 - 06.2014
Diploma - Business Management
CSU
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