Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Hobbies and Interests
Timeline
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Rebecca Whitehead

Rebecca Whitehead

Melbourne,VIC

Summary

Organised and dedicated Administrative Officer with proven track record of providing exceptional customer service in fast-paced environments both with clients and my team. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Recruitment Consultant

Engage Personnel
11.2023 - Current
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
  • Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.

Finance Administrator

Pop Up Health (Left Due To Relocation)
03.2023 - 11.2023
  • Reconciled accounts and investigated variances.
  • Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners.
  • Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
  • Completed clerical and data entry tasks to optimize financial procedures.
  • Simplified complex financial data into easily digestible reports for senior management review and decision making.
  • Updated daily transaction records to assist with payroll and billing administration.

Underground Truck Operator and Underground Ventilation Officer

BHP, Olympic Dam
03.2021 - 03.2023
  • Obtaining tickets for multiple machines and operations
  • Navigated challenging road conditions while maintaining strict adherence to traffic laws, contributing to a safe driving record.
  • Trained new truck operators in safe driving practices, leading to fewer accidents and lower insurance costs for the company.
  • Working within a large team and other departments to complete tasks and reach KPI’s
  • Following procedures to complete tasks and completing risk assessments.
  • Maintained high safety standards through regular vehicle inspections and adherence to company protocols.

Receptionist/Assistant Finance Administrator

Norman Waterhouse Lawyers
01.2017 - 03.2021
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Reconciled accounts and investigated variances.
  • Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
  • Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.

Sales Assistant

Bikini Island, Harbourtown
04.2016 - 12.2016
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Telecommunications Technician

EPS (Electrical & Powerline Services Pty Ltd)
04.2015 - 11.2015
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
  • Responded to service requests during and after business hours.
  • Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.

Education

Roxby Downs Area School
Roxby Downs, SA

High School Diploma -

Westminster School
Adelaide, SA
11.2014

Skills

  • Advanced Microsoft Office
  • Customer Relationship Management
  • Client Relations
  • Administrative Support
  • Office Management
  • Documentation and control
  • File Maintenance
  • Calendar Management
  • Database Administration
  • Filing System Management

Certification

  • Current Drivers’ License, Class C
  • Completed SACE 2014
  • Completed Certificate III in Fitness

Personal Information

  • Age: 27
  • Date of Birth: 10/18/96

References

  • Amit Choudhary, Pop Up Health
  • Cate Pauley, Norman Waterhouse Lawyers
  • Simon Burden, BHP

Hobbies and Interests

  • To travel and immerse in new cultures
  • Reading and obtaining knowledge
  • Fitness and wellbeing
  • Family

Timeline

Recruitment Consultant

Engage Personnel
11.2023 - Current

Finance Administrator

Pop Up Health (Left Due To Relocation)
03.2023 - 11.2023

Underground Truck Operator and Underground Ventilation Officer

BHP, Olympic Dam
03.2021 - 03.2023

Receptionist/Assistant Finance Administrator

Norman Waterhouse Lawyers
01.2017 - 03.2021

Sales Assistant

Bikini Island, Harbourtown
04.2016 - 12.2016

Telecommunications Technician

EPS (Electrical & Powerline Services Pty Ltd)
04.2015 - 11.2015

Roxby Downs Area School

High School Diploma -

Westminster School

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Rebecca Whitehead