Rebecca Williamson
Brisbane
Summary
Professional billing officer with a record of billing accuracy and attention to detail and endeavour foundation. Skilled in financial software navigation and ensuring accurate invoicing and crediting. Shift manager with McDonald's with skills in team performance and individual performance. Excelled in roles by mentoring teams, showcasing strong multitasking and organisational skills.
Overview
4
4
years of professional experience
Work History
Billing Officer
Endeavour Foundation
04.2024 - Current
- Supported company growth by adapting quickly to changes in software, processes, and workload volumes as needed.
- Maintained detailed records of all billable items, ensuring accurate charges were applied consistently across clients.
- Enhanced billing accuracy by thoroughly reviewing invoices and ensuring correct data entry.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Shift Manager
McDonald's
09.2021 - 11.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
TAFE QLD
QLD11-2022
Skills
- Teamwork orientation
- Data entry proficiency
- Invoice generation
- Credit control
- Expense tracking
- Microsoft office expertise
- Financial software navigation
- Attention to detail
- Multitasking and organization
- Billing systems and software
- Verbal and written communication
Timeline
Billing Officer
Endeavour Foundation
04.2024 - Current
Shift Manager
McDonald's
09.2021 - 11.2023
High School Diploma -
TAFE QLD
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