Rebecca Wilson
Canberra,ACT
Summary
Dynamic and results-oriented professional with a proven track record at Queanbeyan Carpets, excelling in customer service and sales recordkeeping. Demonstrated ability to enhance administrative processes and foster client relationships, complemented by strong organizational skills and a commitment to teamwork. Recognized for exceptional multitasking abilities and a fast-learning aptitude, consistently achieving goals with efficiency. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Sales/Administrative Assistant
Queanbeyan Carpets
06.2023 - Current
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Streamlined sales processes with efficient data entry and management of client information in the CRM system.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed filing system, entered data and completed other clerical tasks.
- Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Worked effectively in fast-paced environments.
House Cleaner
Dees Cleaning Service
01.2022 - 06.2023
- Emptied trashcans and transported waste to collection areas.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Delivered quality customer service to address urgent needs and cleaning requests.
Education
High School Diploma -
Batemans Bay High School
Batehaven, NSW12.1995
Skills
- Strong Organization
- File Management
- Sales recordkeeping
- Multitasking and Time Management
- Teamwork and Collaboration
- Fast Learner
Additional Information
I was a stay at home mum for 16 years looking after my 18 year old son with disabilities and high needs and 14 year old daughter. I have enjoyed been at home caring for them but am looking forward to working more hours now they are more independent.
Timeline
Sales/Administrative Assistant
Queanbeyan Carpets
06.2023 - Current
House Cleaner
Dees Cleaning Service
01.2022 - 06.2023
High School Diploma -
Batemans Bay High School
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