Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rebecca woods

Yarrabilba,QLD

Summary

Dedicated Support Worker excelling in crisis intervention and medication management. Leveraged strong communication skills to foster trust and enhance client well-being, achieving improvement in client engagement through tailored programs. Committed to maintaining safety protocols and delivering compassionate care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Support Worker

All Family Nurcing Care
Ipswich, Qld
03.2025 - Current
  • Supported youth in crisis through active listening and empathy.
  • Developed and implemented engaging programs to foster social skills.
  • Maintained accurate records of individual progress and incidents.
  • Adhered to all relevant regulations and standards of practice in the delivery of services to clients.
  • Used calm, positive, and encouraging approach with youth.
  • Assisted clients with daily living activities and personal care needs.
  • Developed supportive relationships, fostering trust and communication with clients.
  • Implemented safety protocols to ensure a secure environment for clients.
  • Documented client progress and reported changes to relevant staff members.
  • Trained new staff on company policies and client support techniques.
  • Monitored client medication schedules, ensuring adherence to prescriptions.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Assisted clients with personal care, such as showering and dressing.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Provided emotional and practical support to vulnerable adults.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Actively encouraged service users to make decisions about their own lives where appropriate.

Aged Care Worker

regis aged care
Camp Hill, QLD
04.2022 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Maintained a clean and safe environment for residents at the facility.
  • Supported residents in social and recreational activities to enhance well-being.
  • Communicated effectively with team members regarding resident care plans.
  • Monitored resident health and reported any concerns to nursing staff.
  • Documented care provided in resident records accurately and promptly.
  • Collaborated with interdisciplinary teams to improve resident quality of life.
  • Provided companionship and emotional support to enhance resident comfort.
  • Responded quickly to emergency situations involving elderly clients.
  • Maintained records of client care plans and progress notes.
  • Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
  • Reported any changes in health or behaviour to nursing staff members promptly.
  • Organised and monitored medication schedules for elderly clients.
  • Assisted with mobility needs and maintaining personal hygiene of students.

Community Aged Care Worker

hammond care
Sydney , Nsw
02.2019 - 03.2022
  • Assisted clients with daily living tasks and personal care routines.
  • Communicated effectively with clients to understand their needs and preferences.
  • Maintained accurate records of client care and service delivery schedules.
  • Collaborated with healthcare professionals to support client health plans.
  • Provided companionship and emotional support to enhance client well-being.
  • Ensured a safe environment by following hygiene and safety protocols.
  • Adapted care approaches based on individual client conditions and feedback.
  • Participated in training sessions to improve caregiving skills and knowledge.
  • Conducted regular home visits to monitor client health and wellbeing.
  • Assisted in the preparation of meals for clients according to individual dietary requirements.
  • Developed strategies for managing challenging behaviours exhibited by some clients.
  • Observed and documented changes in the physical and mental condition of clients.
  • Coordinated end-of-life care plans including palliative care options when necessary.
  • Ensured compliance with safety regulations by conducting periodic equipment checks.
  • Responded promptly to emergency situations in accordance with established protocols.
  • Transported elderly individuals safely between their homes and medical appointments.
  • Performed light housekeeping duties, including laundry, vacuuming and meal preparation.

Aged Care Worker

hawkesbury living
Richmond, Nsw
12.2017 - 02.2019
  • Assisted residents with daily living activities and personal care needs.
  • Maintained a clean and safe environment for residents at the facility.
  • Supported residents in social and recreational activities to enhance well-being.
  • Communicated effectively with team members regarding resident care plans.
  • Monitored resident health and reported any concerns to nursing staff.
  • Documented care provided in resident records accurately and promptly.
  • Collaborated with interdisciplinary teams to improve resident quality of life.
  • Provided companionship and emotional support to enhance resident comfort.
  • Provided companionship and emotional support to elderly clients.
  • Responded quickly to emergency situations involving elderly clients.
  • Provided clients with emotional support and companionship.
  • Maintained records of client care plans and progress notes.
  • Collaborated with family members to ensure that all client needs were met.

Education

Certificate 3 - Individual Support

Arc Training
Sydney, NSW

Skills

  • Client assessment
  • Medication management
  • Crisis intervention
  • Personal care assistance
  • Documentation accuracy
  • Safety protocols
  • Behavior management
  • Team collaboration
  • Companionship support
  • Emergency response
  • Training staff
  • Daily living assistance
  • Communication skills
  • Housekeeping and laundry
  • Mobility assistance
  • Health and safety awareness
  • Medication administration
  • Professional boundaries
  • Disability care
  • Empathy and patience
  • First aid and CPR

Certification

  • open driver license
  • First aid and CPR
  • blue card
  • yellow card

References

References available upon request.

Timeline

Support Worker

All Family Nurcing Care
03.2025 - Current

Aged Care Worker

regis aged care
04.2022 - Current

Community Aged Care Worker

hammond care
02.2019 - 03.2022

Aged Care Worker

hawkesbury living
12.2017 - 02.2019

Certificate 3 - Individual Support

Arc Training

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Rebecca woods