Customer service management professional experienced with, inbound and outbound customer service, sales and administrative skills. Personable & professional with exemplary customer service & people skills. Experienced in resolving complex issues and concerns, and creating positive outcomes for both the company and creating customer loyalty. I am motivated and well-versed in building productive relationships and dedicated to partnering with co workers to promote engaged, empowering working relationships.
I am a self driven individual that brings 30 years of experience in maintaining customer and company satisfaction in a variety of fields, with documented strengths in building and maintaining relationships with a diverse range of stakeholders, whilst maintaining detailed records of interactions with clients and project managers allowing for easy retrieval when needed during follow-up communications or escalations.
Referral details available on request.