Rebecca Louise Simmons
Melbourne
Summary
Dedicated cleaning professional with extensive experience at Serco Australia, excelling in infection control cleaning and equipment operation. Proven ability to maintain hygienic environments and enhance customer satisfaction through meticulous attention to detail. Skilled in chemical handling and maintenance reporting, ensuring safe and efficient operations while training new staff on best practices.
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Efficient Cleaner recognized for high productivity and ability to complete tasks swiftly with precision. Specialize in sanitization, waste disposal, and space organization, ensuring clean and welcoming environments. Excel in time management, problem-solving, and adaptability, employing these soft skills to meet and exceed workplace standards consistently.
Reliable professional with background in facility maintenance and cleanliness. Known for high productivity levels and ability to efficiently complete tasks with precision. Skilled in operating cleaning machinery, chemical handling and safety protocols, and waste management practices. Excelling through strong organizational skills, adaptability, and teamwork to ensure environments are sanitary and welcoming.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1996
1996
years of post-secondary education
Work History
Cleaner
Serco Australia
Melbourne
2017.02 - Current
- Maintained cleanliness of facilities to ensure safe and welcoming environments.
- Operated cleaning equipment, including floor scrubbers and vacuums, effectively.
- Followed safety protocols while handling cleaning chemicals and materials.
- Assisted in inventory management of cleaning supplies and equipment.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Reported maintenance issues promptly for timely resolution by staff.
- Conducted routine inspections to identify areas needing special attention or deep cleaning.
- Trained new staff on proper cleaning techniques and safety measures.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Provided assistance with laundry services when needed.
- Used steam equipment to periodically clean upholstery and carpeting.
- Followed company uniform, performance and security policies with every job.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed safety processes for all manual and electric cleaning equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Notified managers of repair needs or additions to building operating systems.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Steam-cleaned or shampooed carpets.
Education
Christian Outreach College
Toowoomba , QLD Skills
- Equipment operation
- Chemical handling
- Maintenance reporting
- Hard floor scrubbing
- Carpet and upholstery steam cleaning
- Infection control cleaning
- Stock maintenance
- Vacate cleaning
- Hygienic detail cleaning
- Service cleaning
Timeline
Cleaner
Serco Australia
2017.02 - Current
Christian Outreach College