Rebecca Lamont

• Primarily respond to low acuity cases and transfers
• Tasked to support emergency crews as required
• Inter-hospital transfers
• Transferring patients returning from hospital to homes or care facilities
• Transport for outpatient appointments
• Transport to and from Royal Flying Doctor Service transfers
• Mental health transfers
• Palliative care transports
• Long distance/Regional transfers
• Clinical observations
• Providing emergency and non-emergency clinical care
• Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments
• Earned and maintained necessary certifications
• Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
• Assessed ambulance for cleanliness and properly stocked with first aid, drug/medications and medical supplies
• Carried out day-day-day duties accurately and efficiently
• Worked flexible hours; night, weekend, and holiday shifts
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
• Used critical thinking to break down problems, evaluate solutions and make decisions

• Answering phones
• Taking bookings
• Waitressing
• Stock replenishment
• Working the pass
• Barman
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
• Kept server areas clean and stocked to increase efficiency while working tables
• Prepared specialty desserts for customers for special occasions
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
• Set up bar for operation, obtained cash bank and stocked service bar
• Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid run outs
• Used cash registers and credit card machines to cash out customers
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory

• Open and closing of clinic
• Liaising with medical professionals
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Corresponded with clients through email, telephone or postal mail.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

Procurement Unit, 2010 - 2011

Criminal History Screening Unit June 2009 - Dec 2009

Performance Management Sep 2008 - June 2009

Aboriginal Recruitment and Retention Jan 2008 - Sep 2008

• A wide range of clerical tasks and operations