Summary
Overview
Work History
Education
Skills
Timeline
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Rebeckah Sinclair

Echuca,VIC

Summary

Proven track record of enhancing efficiency and client satisfaction at Melville & Hicks Lawyers through meticulous document control and effective customer liaison. Adept in Microsoft Office and skilled in fostering positive client relationships, consistently exceeding service and sales expectations. Demonstrates exceptional organizational efficiency and attention to detail, significantly improving operational workflows. Hardworking and passionate job seeker that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Legal Assistant

Melville & Hicks Lawyers
05.2024 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Improved efficiency in document production and management through introduction of advanced software tools.
  • Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
  • Enhanced legal document accuracy by meticulously reviewing and editing over 100 contracts and agreements.
  • Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.

Sales Consultant

Telstra
12.2022 - 03.2023
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Responded to telephone and in-person requests for information.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.

Deli Worker

Richies IGA
01.2022 - 10.2022
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
  • Collaborated with fellow team members to ensure seamless operation during peak hours.

Night Shift Filler

Woolworths
01.2021 - 07.2022
  • Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
  • Increased customer satisfaction with timely and accurate stocking of products in their designated areas.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved merchandiser, pallet jacks and hand trucks.
  • Greeted customers and directed to requested products.

Education

Echuca College
Echuca
11.2022

Skills

  • Fast Learner
  • Scheduling/Planning
  • Microsoft Office
  • File Organization
  • Administrative Support
  • Document Preparation
  • Proofreading
  • Task Prioritization
  • Organizational Efficiency
  • Document Control
  • Customer Service
  • Attention to Detail
  • Critical Thinking
  • Decision-
  • Time Management
  • Customer Relationship Management
  • Product and service knowledge
  • Sales Strategies
  • Customer liaison

Timeline

Legal Assistant

Melville & Hicks Lawyers
05.2024 - Current

Sales Consultant

Telstra
12.2022 - 03.2023

Deli Worker

Richies IGA
01.2022 - 10.2022

Night Shift Filler

Woolworths
01.2021 - 07.2022

Echuca College

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Rebeckah Sinclair