Talesha Calvert

Serving customers

Cleaning and maintaining the shop

Preparing food for customers

Closing shop

Making coffee

Serving customers

Cleaning and maintaining a healthy and safe environment

Making and preparing food for customers

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Answered product questions using knowledge of sales and store promotions.