Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
References
Timeline
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Rebeka Talevska

St Clair,NSW

Summary

As an experienced team leader in the hospitality industry, I've developed a passion for delivering exceptional customer service and building strong teams. At Boost Juice, I've honed my skills in staff training, inventory management, and sales, consistently achieving and exceeding targets. I'm a highly motivated and adaptable individual who is always eager to learn and grow professionally. With a strong work ethic, attention to detail, and the ability to work well under pressure, I'm confident in my ability to make a positive contribution to any team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Supervisor

Boost Juice
Penrith, NSW
10.2022 - Current
  • Trained employees on daily tasks and coached to improve performance.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to a leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Helped mitigate and resolve data issues by analyzing a situation and implementing appropriate solutions.

Crew Trainer

McDonald's
St Marys South, NSW
12.2017 - 09.2022
  • Instructed new team members on correct procedures for all areas of operations.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Documented needs for performance improvement, safety and customer service to optimize operations.
  • Collaborated with crew trainer trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.

Accounts Payable Assistant

Support Plan Management
Sydney, NSW
02.2021 - 07.2021
  • Processed company receipts, sales invoices and payments from customers and suppliers.
  • Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
  • Monitored and collected accounts receivables and documented payments.
  • Entered payroll data, including employee records, time cards and miscellaneous deductions.
  • Coded invoices and other records to maintain organized and accurate records.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.

Education

Bachelor of Architecture - Architecture

Western Sydney University
Sydney, NSW
06-2026

Diploma - Construction Technology

Western Sydney University
Sydney, NSW
06.2023

High School Diploma -

Colyton High School
Colyton, NSW
09.2021

Skills

  • Team leadership & supervision
  • Processing payments
  • Training & assessing skills
  • Cleaning and sanitation
  • Food safety understanding
  • Product Knowledge
  • Employee engagement
  • Team-building activities
  • Problem-solving
  • Coaching skills
  • Planning & organizing

Accomplishments

Received the "Employee of the Year" award for outstanding performance and dedication to customer service, as recognized by management and colleagues. This award was given in recognition of consistently exceeding performance targets, receiving positive customer feedback, and demonstrating strong leadership skills in the workplace.

I achieved rapid promotion to crew trainer at a fast-paced restaurant chain, demonstrating exceptional training and coaching skills and a strong work ethic. I used this experience to successfully transition to a new role as a team leader at a different company, leveraging my skills to develop and implement new training programs and improve team performance. As a result, the team was able to consistently exceed performance targets and maintain a competitive advantage in the market.

Certification

  • Certificate III in Retail

Additional Information

  • Work placement at T&T Built-in Wardrobes, Minchinbury
  • White card

References

Professional Reference:

Boost Juice Penrith

Alannah Fella (Business Manager)

0448458966

Support Plan Management 

Marina Gulabovska (Accounts Payable Supervisor)

0424404176

Timeline

Team Supervisor

Boost Juice
10.2022 - Current

Accounts Payable Assistant

Support Plan Management
02.2021 - 07.2021

Crew Trainer

McDonald's
12.2017 - 09.2022

Bachelor of Architecture - Architecture

Western Sydney University

Diploma - Construction Technology

Western Sydney University

High School Diploma -

Colyton High School
Rebeka Talevska