Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebekah Awan

Penrith,NSW

Summary

Dynamic and seasoned professional with extensive experience in the beauty and education sectors, Demonstrated expertise in hair colouring and customer service excellence, achieving high client retention rates. Skilled in mentoring and fostering team collaboration, I excel in creating engaging customer experiences and enhancing salon operations.

Overview

25
25
years of professional experience

Work History

Barber

Freestyle Barber Shop
01.2021 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.

Hair Salon Manager

Sassy Me Hair and Beauty
10.2017 - 11.2021
  • Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
  • Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
  • Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
  • Recruited and hired top talent to maintain a skilled and diverse team of stylists.
  • Assisted in designing salon layout to optimize space utilization and create an inviting atmosphere for guests.
  • Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.

Hair extension applications

Swimming Instructor

Department Of Education
12.2016 - 08.2017
  • Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
  • Organized and taught swimming lessons to children aged 6 months to 10 years.
  • Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
  • Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
  • Improved student confidence in water by providing individualized feedback and personalized instruction.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Collaborated with colleagues to develop comprehensive swim programs for participants of all ages and skill levels.
  • Provided lifeguarding services when necessary, enforcing pool rules and regulations while ensuring the safety of all patrons at the facility.

Senior Hairdresser

Curl Company
11.2014 - 12.2016
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
  • Evaluated and adjusted client treatments based on their unique hair type, texture, and condition, ensuring optimal results and satisfaction.
  • Participated in charitable events by offering hair services, positively impacting both the community and salon''s reputation.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
  • Coordinated and facilitated new hire training to maintain consistency of salon services.

Apprentice Hairdresser

Models Satisfaction in Hair and Beauty
12.2000 - 12.2014
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.

Senior Hairstylist

Contracted
11.2010 - 10.2014
  • Collaborated with other salon professionals, such as makeup artists and estheticians, to provide comprehensive beauty solutions for clients attending special events or seeking complete makeovers.
  • Implemented quality control measures to ensure consistency in service delivery across all stylists within the salon setting.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.

Senior Hairstylist

Hairlink
02.2007 - 10.2010
  • Developed strong relationships with clients through effective communication and understanding of their specific requirements.
  • Strengthened client loyalty by providing exceptional follow-up care and addressing any post-appointment concerns or questions.
  • Maintained a high level of professionalism and expertise in executing complex colour treatments, precision cuts, and advanced styling techniques.

Teachers Aide

Department Of Education
03.2004 - 11.2006
  • Maintained safety and security by overseeing students in recess environments.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

Apprentice Hairdresser

Models Satisfaction in Hair and Beauty
12.2000 - 12.2004
  • Assisted hair stylists with colour work by applying base colours and toners.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.

Hair salon assistant

Models Satisfaction in Hair and Beauty
02.2000 - 12.2000
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Answered telephone calls to provide information and schedule new appointments.

Education

Certificate 3 - Hairdressing

TAFE NSW
Mount Druitt, NSW
10.2003

Year 10 -

Cambridge Park High School
Cambridge Park, NSW
11.2000

Skills

  • Quick Learner
  • Team Collaboration
  • Customer safety
  • Verbal communication strength
  • Opening and closing procedures
  • Hair maintenance expert
  • Product Knowledge
  • Hair Coloring
  • Blow-drying techniques
  • Mentoring and training
  • Multitasking Abilities
  • Time Management

Timeline

Barber

Freestyle Barber Shop
01.2021 - Current

Hair Salon Manager

Sassy Me Hair and Beauty
10.2017 - 11.2021

Swimming Instructor

Department Of Education
12.2016 - 08.2017

Senior Hairdresser

Curl Company
11.2014 - 12.2016

Senior Hairstylist

Contracted
11.2010 - 10.2014

Senior Hairstylist

Hairlink
02.2007 - 10.2010

Teachers Aide

Department Of Education
03.2004 - 11.2006

Apprentice Hairdresser

Models Satisfaction in Hair and Beauty
12.2000 - 12.2014

Apprentice Hairdresser

Models Satisfaction in Hair and Beauty
12.2000 - 12.2004

Hair salon assistant

Models Satisfaction in Hair and Beauty
02.2000 - 12.2000

Certificate 3 - Hairdressing

TAFE NSW

Year 10 -

Cambridge Park High School
Rebekah Awan