Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Bourchier

Emerald,QLD

Summary

Dynamic professional with extensive experience at ANZ Bank, excelling in financial analysis and customer service. Proven track record in enhancing team performance and fostering client relationships. Skilled in employee training and regulatory compliance, consistently delivering tailored banking solutions that drive business success and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Store Manager

Angus & Coote
Emerald, QLD
02.2025 - Current
  • Managed daily store operations and ensured smooth workflow.
  • Provided exceptional customer service and addressed client inquiries promptly.
  • Trained new staff on sales techniques and product knowledge effectively.
  • Managed daily operations of the jewelry store including staff scheduling, opening and closing duties, and customer service.
  • Assisted in designing window displays that effectively showcase products while increasing visibility of the store.
  • Recruited, hired, trained, and evaluated employees according to company standards.

Farm Hand

Dunedin Pastoral Co
Trangie, NSW
08.2023 - 06.2024
  • Operated various farm equipment for planting and harvesting crops.
  • Collaborated with team members to complete seasonal tasks efficiently.
  • Implemented safe handling procedures for chemicals and tools on-site.
  • Maintained farm equipment such as tractors, harvesters, and other machinery.
  • Operated irrigation systems to provide adequate water supply for plants.
  • Prepared soil for planting, employing tillage, and fertilization techniques.

Business Banking Manager

ANZ Bank
Dubbo, NSW
03.2023 - 01.2024
  • Conducted financial assessments to determine client eligibility for business loans.
  • Collaborated with teams to develop tailored banking solutions for small businesses.
  • Ensured compliance with banking regulations and company policies during transactions.
  • Provided customers with first-rate experience and developed long-lasting relationships.
  • Set up and completed loans with and without security.
  • Advised customers on best practices when managing their finances or investing funds.

Branch Manager

Bendigo Bank
Gilgandra, NSW
08.2021 - 02.2023
  • Managed daily branch operations and ensured compliance with banking regulations.
  • Led team meetings to discuss performance and enhance service delivery.
  • Trained staff on customer service protocols and product knowledge.
  • Oversaw branch budgeting and financial reporting processes effectively.
  • Fostered positive relationships with customers to improve satisfaction levels.
  • Coordinated community engagement initiatives to strengthen local partnerships.

Senior Banking Consultant

ANZ Bank
Dubbo, NSW
12.2011 - 08.2021
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Evaluated client financial situations to recommend suitable home loan products.
  • Processed loan applications, ensuring compliance with regulations and standards.
  • Guided clients through the mortgage process, addressing questions and concerns.
  • Collaborated with real estate agents to streamline loan processing workflows.

Education

High School Diploma -

Narromine High School
12-2007

Skills

  • Customer service
  • Employee training
  • Visual merchandising
  • Inventory management
  • Staff scheduling
  • Sales forecasting
  • Financial analysis
  • Regulatory compliance
  • Problem solving
  • Communication skills

Timeline

Store Manager

Angus & Coote
02.2025 - Current

Farm Hand

Dunedin Pastoral Co
08.2023 - 06.2024

Business Banking Manager

ANZ Bank
03.2023 - 01.2024

Branch Manager

Bendigo Bank
08.2021 - 02.2023

Senior Banking Consultant

ANZ Bank
12.2011 - 08.2021

High School Diploma -

Narromine High School

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Rebekah Bourchier