Rebekah Castellain
Hamlyn Heights,VIC
Overview
10
10
years of professional experience
1
1
Certification
Work History
Traffic Controller/Ute Driver
Tradetech Services Australia
Geelong, VIC
09.2024 - Current
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Organized detours and adjusted signal timing to accommodate special events or construction projects.
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
Gaming Manager
Australian Croatian Association
Bell Park, Vic
02.2024 - 09.2024
- Performed daily maintenance on gaming machines, including cleaning and troubleshooting any machine issues.
- Safe usage and management.
- Morning reconciliation paperwork, banking/system one usage.
- Interviewing and hiring staff.
- All gaming rostering.
- Developed and implemented gaming policies and procedures to ensure compliance with regulatory requirements.
- Maintained accurate records of all transactions related to gaming operations.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities within the gaming department.
- Investigated discrepancies between actual revenue collected versus expected amounts based on game activity levels.
- Provided training and development initiatives for new staff members joining the team.
Food & Beverage Supervisor
Bean Bandit/Mr Matteo (The Ryan Group)
Newtown, Vic
07.2022 - 10.2023
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels
- Provided ongoing coaching and mentoring for employees in order to improve their job performance
- Assisted kitchen staff with preparing meals during peak hours or when personnel shortages occurred
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences
- Cocktail menu designing
- Opening/closing procedures
- Coffee making & machine cleaning
Food & Beverage Supervisor
The Barking Dog & Mr Umami's (The Ryan Group)
Geelong West/Newtown
11.2018 - 09.2022
- All standard bar/waitressing duties, overseeing FOH staff, handling and resolving any customer queries and complaints, task delegation, training new staff members, cocktail preparation/creating cocktail menus, configuring menu items on POS, closing/opening procedures, balancing tills/safe management, coffee making
Bartender, Waitress & Gaming Attendant/TAB
The Peninsula Hotel
Moolap
07.2017 - 08.2018
- All standard bar/waitressing duties, cashier/gaming floor duties (ticket pays, fixing machine errors), machine period resets/cash clearance, use of note counter & bundling, hopper weighs
Bartender, Waitress & Gaming Attendant
Geelong RSL
Belmont
12.2015 - 12.2017
- All standard bar/waitressing duties, cashier/gaming floor duties (ticket pays, fixing machine errors), machine period resets/cash clearance, use of note counter & bundling, hopper weighs, soft & hard machine meter reads, balancing shifts and fixing errors, closing procedures/securing venue
Bartender & Head Waitress
Clifton Springs Golf Club
Clifton Springs
03.2015 - 01.2016
- Rostering, task delegation, liaising with management, setting up function's
- All front of house duties
- Training new hires
- Coffee making
Bartender & Waitress
The Lord Nelson
Geelong CBD
09.2014 - 03.2015
- All standard bar/waitressing duties, cocktail preparation, coffee making
Education
Year 12 -
Western Heights College
Geelong West12-2013
Skills
- Current VIC manual car license and reliable transport
- Full availability and flexibility
- Punctual and reliable
- Fast learner with a goal oriented focus
- Team player with an encouraging attitude
- Engaging and outgoing personality
Certification
- Victorian RSA & RSG
- Barista Certificate
- Victorian Gaming License
- RIIWHS205E Control Traffic With Stop-Slow Bat
- RIIWHS302E Implement Traffic Management Plans
- Construction Induction White Card
- Forklift License
References
Ashley Rhodes- Former Manager at The Barking Dog/Mr Umami's- 0411166746
Availability
- Full 7 day availability
Timeline
Traffic Controller/Ute Driver
Tradetech Services Australia
09.2024 - Current
Gaming Manager
Australian Croatian Association
02.2024 - 09.2024
Food & Beverage Supervisor
Bean Bandit/Mr Matteo (The Ryan Group)
07.2022 - 10.2023
Food & Beverage Supervisor
The Barking Dog & Mr Umami's (The Ryan Group)
11.2018 - 09.2022
Bartender, Waitress & Gaming Attendant/TAB
The Peninsula Hotel
07.2017 - 08.2018
Bartender, Waitress & Gaming Attendant
Geelong RSL
12.2015 - 12.2017
Bartender & Head Waitress
Clifton Springs Golf Club
03.2015 - 01.2016
Bartender & Waitress
The Lord Nelson
09.2014 - 03.2015
Year 12 -
Western Heights College