Rebekah Clancy
Carlingford,NSW
Summary
Analytical and strategic retail assistant/ shelf stocker with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.
Overview
29
29
years of professional experience
Work History
Assistant In Nursing
Fresh Hope Care
2015.05 - Current
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided customized care according to individual health plan.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Answered phone- and Internet-based correspondences to address inquiries.
- Assisted medical supply requisitioning to maintain inventory.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Cared with empathy and compassion to build positive patient and family relationships.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behaviour and physical condition for progress or deterioration.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Escalated changes in patient behaviour, condition and vital signs for prompt assessment.
- Provided basic wound care to optimize recovery and limit infection risks.
- Assisted with IV therapy, medication administration, wound therapy and splinting.
Retail Assistant
Dimmeys Department Store
2010.04 - 2013.09
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Answered incoming calls and emails to provide product information, features and benefits.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Pharmacy Assistant
Cincotta Discount Chemist
2009.10 - 2010.02
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Received, processed and entered prescription orders into pharmacy databases.
Retail Assistant
Crazy Prices
1994.10 - 1997.10
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Certificate III in Nursing & Disability - Assistant In Nursing
Equalis
Parramatta04.2015
Certificate II & III in Retail - Retailing
H & H Accredited
Granville, NSW04.2009
Skills
- Supply Replenishment
- Emotional and Social Support
- Operational Standards
- Proper Equipment Transportation
- Equipment Sterility
- Quality Education
- Direct Supervision
- Mobility Assistance
Timeline
Assistant In Nursing
Fresh Hope Care
2015.05 - Current
Retail Assistant
Dimmeys Department Store
2010.04 - 2013.09
Pharmacy Assistant
Cincotta Discount Chemist
2009.10 - 2010.02
Retail Assistant
Crazy Prices
1994.10 - 1997.10
Certificate III in Nursing & Disability - Assistant In Nursing
Equalis
Certificate II & III in Retail - Retailing
H & H Accredited
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