Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic
Rebekah Mckay

Rebekah Mckay

Kawana Island

Summary

Passionate and driven Outdoor Recreation Instructor with over nine years of customer service experience, including leadership and management roles. A people-focused professional with a strong work ethic, attention to detail, and a genuine love for creating positive client experiences. Known for adaptability, humility, and a willingness to learn, always looking for ways to grow and improve.

Overview

10
10
years of professional experience

Work History

Assistant Youth Pastor

Empower Church Caloundra
01.2025 - Current
  • Leading Friday Night Youth Minsitry services
  • Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
  • Built lasting relationships with youth and parents or guardians.
  • Organising outreach programs for the local community

Outdoor Activity Instructor

Apex Camps
08.2022 - Current
  • Built positive relationships with students, teachers and colleagues.
  • Successfully created customized lesson plans, engaging learning environments and a hands on curriculum to educate students.
  • Adapted well to regular changing work schedules, class sizes, student ages, activities and so on.
  • Enhanced students' confidence, learning progress and personal goals by promoting diligence and encouragement with difficult tasks.
  • Particularly skilled in teaching Archery, Bush skills, Raft building, Rope/Knot skills, Sports, Team development etc.

Skin Care Specialist

MECCA
01.2021 - 08.2022
  • Built strong relationships with customers through positive engagement and attentive care
  • Confident in product knowledge and education, to successfully assist customers with their personalized purchases
  • Developed and implemented strategies to improve productivity, performance, and customer satisfaction
  • Successfully achieving above average daily goals and targets
  • Successfully provided personal consultation services
  • Excellent verbal and written communication
  • Complied with professional company dress standards at all times

Front of Store Supervisor

Woolworth
01.2018 - 01.2021
  • Welcomed customers and assisted with any direct enquirers
  • Briefed staff and ensured handover information had detail and accuracy
  • Implemented training techniques to ensure high levels of customer service
  • Answered phone calls and maintaining excellent verbal and written communication
  • Achieved revenue targets by coaching employees on promotional strategies
  • Responsible for opening and closing the store
  • Promoted workplace health and safety at all times
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Supported team members by confidently handling escalated customer concerns
  • Improved group success by cross-training employees in various positions
  • Responsible for handling and balancing finances

Barista and Kitchen Hand

Rafters Cafe and Bakery
01.2015 - 01.2018
  • Quality customer service was prioritized to create positive client relationships
  • Maintained order efficiency and accuracy through clear communication with kitchen staff and customers
  • Attention to detail taking orders and prioritizing high levels of accuracy.
  • Skilled in Barista and Kitchen food preparation skills.

Education

Cert in Water Rescue And Life Saving

Outdoor Recreation Courses

Bachelor of Nursing Science -

University of The Sunshine Coast

Skills

  • Strong leadership
  • Highly motivated
  • Critical thinking
  • Teamwork
  • Time management
  • Attention to detail
  • Administration
  • Interpersonal client skills
  • Physically active
  • Customer service
  • Communication
  • Friendly and outgoing

Additional Information

Apex Camps Manager:

George Merritt: 0451830981

Mecca Manager:

Kayla Dunne: 0447538514

Character Reference:

Pastor Johanna Bothe: 0413812665

Pastor Nick Bothe: 0405211007

Interests

Passionate about empowering and mentoring youth through my church, making a meaningful impact in my community. Family-oriented and dedicated to fostering positive change while creating opportunities for growth. Enthusiastic about travel, the outdoors, and staying active through sports, always seeking new experiences and challenges.

Timeline

Assistant Youth Pastor

Empower Church Caloundra
01.2025 - Current

Outdoor Activity Instructor

Apex Camps
08.2022 - Current

Skin Care Specialist

MECCA
01.2021 - 08.2022

Front of Store Supervisor

Woolworth
01.2018 - 01.2021

Barista and Kitchen Hand

Rafters Cafe and Bakery
01.2015 - 01.2018

Bachelor of Nursing Science -

University of The Sunshine Coast

Cert in Water Rescue And Life Saving

Outdoor Recreation Courses

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Rebekah Mckay