Dynamic and enthusiastic team member with a client-centric approach. Proven ability to deliver high-quality out put under tight deadlines while collaborating effectively with cross-functional teams. Skilled in image editing and production coordination, ensuring cohesive branding and exceptional customer satisfaction.
Work History
Graphic Designer
Defence Science and Technology Organisation
1998 - 2008
Developed creative design for print materials, brochures, banners, and signs.
Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Met with customers to present mockups and collect information for adjustments.
Conceptualized creative designs for print materials, banners, and signs.
Created digital image files for use in digital and traditional printing methods.
Graphic Designer
Department Of Defence
1997 - 1998
Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
Proved successful working within tight deadlines and a fast-paced environment.
Collaborated closely with marketing teams to create cohesive designs for campaigns.
Developed original designs for print media, magazines and newspapers.
Customer Service Officer
Centrelink
1996 - 1997
Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Maintained a high level of entitlement knowledge to effectively assist customers with accurate information and recommendations.
Assisted call-in customers with questions and orders.
Photo Research Assistant
Scoopix Photo Library
1991 - 1996
Worked with external clients to find photographic images for publication in magazine, newspapers and other publication.
Evaluated and selected images for inclusion in the library collection.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Conducted inventory audits to maintain accurate count of materials, ensuring library efficiency.
Education
Bachelor of Arts - Graphic Communications
Monash University
Caulfield, VIC
01-1996
Skills
Client-centric approach
Client support experience
Client support
Effective listening skills
Graphic design
Image editing
Print design
Effective time prioritization
Image sourcing
Sales experience
Production coordination
Reliability and punctuality
Interests
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Experimenting with different creative mediums, like oil paints, pastels, and photography, to expand skills and techniques
Hiking
I participate in various sports activities for physical activity, camaraderie, and personal growth