REBEKAH MEIKLEJOHN

Team Support & Collaboration: Led teams across multiple stores, collaborating with various departments to ensure smooth operations and meet company goals.

Sales Tracking: Monitor store sales, track performance against KPIs, and collaborate with store leaders to find effective ways to drive sales and exceed budget targets.

Account Administration: Assisted with budgeting, sales tracking, and financial reports, ensuring compliance and accuracy in store records.

Customer Focus: Prioritised customer experience by coaching teams to improve service standards and creating positive shopping experiences.

Communication & Coordination: Act as a liaison between store teams, upper management, and external partners, ensuring smooth communication and timely issue resolution.

Problem Solving & Efficiency: Manage operations and resolved challenges to ensure efficient store performance, much like supporting the administrative tasks in a busy shopping centre environment.

Training & Upskilling: Trained and mentored store leaders on visual merchandising standards, teaching them how to apply merchant thinking by analysing sales data to optimise best sellers and product placement, ultimately increasing customer engagement and driving stronger sales.

Collaboration with National Visual Merchandiser: Partnered with the National Visual Merchandiser to execute weekly directives, selecting key styles for mannequins, front racks, and front tables to drive foot traffic and enhance sell through on best sellers and new style lines that have arrived instore.

Administration: Oversaw visual merchandising operations across a large number of stores, conducting regular audits to ensure compliance with visual standards and operational efficiency, while identifying areas of opportunity.

• Led the team in driving sales targets by delivering helpful customer service and fostering a positive instore experience.

• Managed rosters, stock inventory, and store operations to ensure efficiency and compliance.

• Established strong relationships with the centre management to promote the store's presence and align with centre initiatives.

• Trained and mentored staff, creating a culture of excellence and accountability while ensuring high standards of performance.

• Worked effectively in fast paced environments.
• Ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Self motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.

• Organised and detail oriented with a strong work ethic
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with daily operations, working efficiently and productively with all team members.

• Worked flexible hours across night, weekend, and holiday shifts.
• Learned and adapted quickly to new technology and software applications.
• Passionate about learning and committed to continual improvement.
• Skilled at working independently and collaboratively in a team environment.