Rebekah Rignall
Ripley,QLD
Summary
Proactive and reliable professional seeking to take on fresh challenges and mastering new skills. Proven leadership expertise by mentoring colleagues and role modelling emotional intelligence to young people in a residential care setting. With over 4 years of experience in the community support industry, I have strong competency levels in managing my time accordingly to ensure the completion of all tasks within the agreed timeline. I am a valued employee with the ability to handle multiple projects simultaneously, with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Care Worker
Southern Cross Support Services
07.2023 - Current
- Safeguarded the welfare of children through consistent monitoring and recording the young people's daily progress, ensuring ongoing compliance with safety plans - Addressed negative strategies to help redirect challenging behaviours through crisis intervention.
- Documented changes in behaviours and became vigilant of the signs of illicit drug use - Educated clients and families about dangers of substance abuse and addiction.
- Provided crisis intervention during emergency situations, offering immediate assistance and support to affected young people - Collaborated with mental health professionals to coordinate comprehensive care for the client.
Therapeutic Support Worker
Lifestyle Solutions
08.2021 - Current
- Coordinated referrals, intakes and care plans to resource programs by working closely with external networks to provide additional support to the young person.
- Built client-centred plans and assessments that align with the consumers goals and the current presenting behaviours; created home-alone assessments, cultural plans, risk assessments, safety plans, induction process, monthly reports to Child Safety.
- Familiarity with special needs and high risk-taking behaviours.
- Using Microsoft Office programs and completing administration tasks – Effectively communicating via telephone, email and/or in person with internal and external stakeholders such as child safety officers, employees from other residential companies, school staff, emergency services and Lifestyle Solutions Incident Response Team.
Disability Support Worker
Magenta Community Services
02.2023 - 12.2023
- Maintained and introduced a new filing system for client records.
- Assisted in basic housekeeping duties, enabling and supporting the independence of the client.
- Transported and accompanied clients to appointments, social/community events for safety and companionship.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Support Facilitator
REAL Support Services/ARCHES accommodation
12.2020 - 07.2021
- Fostered a culture of teamwork within the child safety unit, sharing resources and expertise with colleagues to promote better outcomes for families.
- Worked within homes to redirect placement breakdowns and support family reunification - Ensured timely interventions by maintaining accurate documentation and reporting concerns promptly to appropriate authorities.
- Responded therapeutically and adapted quickly to crisis intervention; provided emergency placement and residential care homes.
- Referred individuals to outside resources and services for additional support.
Disability Support Worker
Centacare
05.2020 - 12.2020
- Gained extensive knowledge in data entry, analysis and reporting - Ensured learning modules were up to date.
- Followed client focus support plans, exercise and nutritional plans, and medication summaries.
- Tracked patient care in shift notes and provided supports by completing general house cleaning, transport to appointments and community/social events.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
Education
Certificate 4 in Community Services -
TAFE Queensland
Brisbane, QLD01.2023
Certificate 4 in Child, Youth & Family Intervention -
TAFE Queensland
Brisbane, QLD01.2022
High School Diploma -
Emmaus College
Rockhampton, QLD01.2017
Skills
- Compliancy to safety & training management
- Ability to work in remote areas, exceeding 24-hour rotating shift work
- Analytical reasoning & working under pressure
- Strong communication in collaborating
- Flexibility & resilience
- Attention to detail
- Strong leadership skills by training oncoming colleagues
- Creative approach to tasks and solving problems
- Microsoft familiarity
- Trauma informed care & youth advocacy by building strong rapport
- Multicultural Sensitivity
Certification
- First aid & CPR
- Open manual license
- Therapeutic Crisis Intervention (TCI) with physical interventions
- Yellow card (NDIS)
- Blue card (working with children)
- Double vaccinated (moderna)
- Youth mental health first aid
- Hope & healing
- Safeguarding children
- Quality, Safety and You-NDIS Worker Orientation Module
- Maybo Modules
References
- Southern Cross Support Services, Case Manager, Gemma Proctor, 0434618034
- Lifestyle Solutions, Therapeutic Support Worker, Tahleisha Wogandt, 0497892837
- Magenta Community Services, Team Leader, Liz Williams, 0437656303
Timeline
Residential Care Worker
Southern Cross Support Services
07.2023 - Current
Disability Support Worker
Magenta Community Services
02.2023 - 12.2023
Therapeutic Support Worker
Lifestyle Solutions
08.2021 - Current
Support Facilitator
REAL Support Services/ARCHES accommodation
12.2020 - 07.2021
Disability Support Worker
Centacare
05.2020 - 12.2020
Certificate 4 in Community Services -
TAFE Queensland
Certificate 4 in Child, Youth & Family Intervention -
TAFE Queensland
High School Diploma -
Emmaus College
- First aid & CPR
- Open manual license
- Therapeutic Crisis Intervention (TCI) with physical interventions
- Yellow card (NDIS)
- Blue card (working with children)
- Double vaccinated (moderna)
- Youth mental health first aid
- Hope & healing
- Safeguarding children
- Quality, Safety and You-NDIS Worker Orientation Module
- Maybo Modules
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