Summary
Overview
Work History
Skills
Timeline
Generic

Rebekah Robb

East Albury,NSW

Summary

Dynamic Administration Officer at First National Bonnici & Associates with expertise in file management and customer service. Proven ability to enhance operational efficiency through effective scheduling coordination and problem-solving. Recognized for fostering strong client relationships and delivering high-quality marketing support, ensuring seamless communication across teams.

Overview

7
7
years of professional experience

Work History

Administration Officer

First National Bonnici & Associates
Wodonga, NSW
10.2024 - Current
  • Organized and maintained files for client records and documents.
  • Updated customer contact information in the company database as needed.
  • Provided support to agents by scheduling appointments, preparing marketing materials, and researching properties for sale.
  • Greeted visitors upon arrival at the office and directed them to the appropriate personnel or area of the office.
  • Answered incoming calls from clients in a professional manner.
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
  • Assisted in preparing and distributing marketing materials for property listings.
  • Posted and updated property listings on various real estate platforms.
  • Provided administrative support to real estate team, including data entry and file management.
  • Facilitated communication between real estate agents, clients, and external partners.
  • Handled incoming calls and correspondence related to real estate inquiries.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.

Scheduler

Amtec Disaster Recovery
Rowville, VIC
09.2023 - 09.2025
  • Performed data entry into computer systems for tracking purposes.
  • Worked closely with project managers to prioritize tasks according to importance and urgency levels.
  • Ensured compliance with established policies and procedures related to scheduling activities.
  • Provided support in identifying critical path activities to ensure deadlines are met.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Maintained accurate records of all tasks completed by the team.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Coordinated with other departments regarding resources needed for specific projects.
  • Scheduled and confirmed appointments.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained positive working relationship with fellow staff and management.
  • Offered reception coverage to relieve staff during absences or breaks.
  • Assisted with set up for social events and food deliveries.
  • Encouraged and improved cross-department internal communication.
  • Broke down boxes for garbage and recycling.

Administration Assistant

Avem Quirks Pty Ltd
Lynbrooke, VIC
03.2019 - 09.2023
  • Performed data entry into computer systems for tracking purposes.
  • Worked closely with project managers to prioritize tasks according to importance and urgency levels.
  • Ensured compliance with established policies and procedures related to scheduling activities.
  • Developed and maintained scheduling procedures to ensure timely completion of projects.
  • Provided support in identifying critical path activities to ensure deadlines are met.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Analyzed resource requirements for each project and identified potential conflicts or delays.
  • Created, updated, and monitored project schedules for multiple departments.
  • Resolved scheduling disputes between internal stakeholders in an effective manner.
  • Maintained accurate records of all tasks completed by the team.
  • Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
  • Coordinated with other departments regarding resources needed for specific projects.
  • Scheduled and confirmed appointments.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained positive working relationship with fellow staff and management.
  • Offered reception coverage to relieve staff during absences or breaks.
  • Assisted with set up for social events and food deliveries.
  • Coordinated support to facilitate general office operations.
  • Greeted guests and vendors to assist in navigating space.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Broke down boxes for garbage and recycling.
  • Answered phones and routed voicemails to respective employees.

Skills

  • File management
  • Data entry
  • Scheduling coordination
  • Customer service
  • Marketing support
  • Document preparation
  • Office organization
  • Task prioritization
  • Client relationship management
  • Problem solving
  • Communication skills
  • Team collaboration
  • Administrative support
  • Meeting facilitation
  • Calendar management
  • Database management
  • Scheduling expertise
  • Schedule management
  • Database administration
  • Office administration
  • Multi-line phone systems
  • Personable and approachable
  • Honest and ethical

Timeline

Administration Officer

First National Bonnici & Associates
10.2024 - Current

Scheduler

Amtec Disaster Recovery
09.2023 - 09.2025

Administration Assistant

Avem Quirks Pty Ltd
03.2019 - 09.2023

Similar Profiles

CREATE PROFILE
Rebekah Robb