Summary
Overview
Work History
Education
Skills
Timeline
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Rechelle Stephens

Coolangatta,NSW

Summary

Massage Therapist and Owner Operator at Earth Angel Intuitive Massage, skilled in individual treatment planning and holistic wellness. Achieved enhanced client satisfaction through tailored massage techniques and exceptional customer service. Proven ability to educate clients on post-treatment care, fostering long-term emotional and physical well-being. Adaptable and empathetic, ensuring a positive therapeutic experience. Authentic and open to new experiences that enhance my natural abilities.

Overview

7
7
years of professional experience

Work History

Massage Therapist/Owner Operator

Earth Angel Intuitive Massage
Tweed Heads South, NSW
05.2025 - Current
  • Managed appointments and maintained accurate records of services rendered through scheduling software.
  • Created relaxing atmosphere using essential oils and soothing music during sessions.
  • Educated clients on post-treatment care, including stretching exercises and lifestyle changes.
  • Addressed client concerns regarding discomfort before each session begins.
  • Performed pre-massage consultations to assess medical history and desired outcomes.
  • Formulated targeted massage plans based on individual physical conditions and histories.
  • Provided exceptional customer service to ensure a positive experience for clients.
  • Maintained a clean, organized work environment, sanitizing equipment according to health standards.

Massage Therapist Owner/Operator

Earth Angel Intuitive Massage
Goolwa, South Australia
06.2024 - 05.2025
  • Enhanced clients' emotional well-being by targeting chakra systems and meridians using massage and sound techniques.
  • Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
  • Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
  • Utilized aromatherapy and other complementary therapies to enhance the massage experience and promote overall wellness.
  • Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
  • Provided exceptional customer service, addressing any client concerns and ensuring a positive experience.
  • Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.

Cleaning Manager

Clean Queen Services
Casaurina, NSW
07.2022 - 06.2024
  • Performed regular inspections to assess maintenance needs for carpets, furniture, and fixtures.
  • Monitored inventory of cleaning supplies and equipment, ensuring timely orders for replenishment.
  • Organized staff of cleaners by assigning tasks and evaluating performance consistently.
  • Implemented proactive management strategies to enhance workflow efficiency and room turnover rates.
  • Adhered to safe work practices while utilizing necessary protective equipment.
  • Maintained professionalism under pressure, effectively resolving conflicts in challenging situations.

Diversional Therapist

Bolton Clarke Aged Care
Banora Point, NSW
03.2018 - 10.2021
  • Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
  • Collaborated with multidisciplinary teams to ensure continuity of care for each client.
  • Participated in regular case reviews with other clinicians to discuss client progress.
  • Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
  • Facilitated group therapy sessions for clients with similar issues or diagnoses.
  • Provided crisis intervention services when needed.
  • Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
  • Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
  • Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
  • Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
  • Talked with family members during period when patients could not self-advocate.
  • Developed individual courses of treatment for each patient by evaluating goals, mental health and practical conditions.

Counsellor

Inner Truth Healing
Terranora, NSW
10.2020 - 08.2021
  • Utilized creative approaches such as art therapy or music therapy when working with clients who have difficulty expressing themselves verbally.
  • Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Developed treatment plans to address client needs.
  • Provided individual and group counseling sessions for clients.
  • Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Researched best practices in the field of counseling in order to stay current on evidence based treatments.
  • Implemented therapeutic techniques such as cognitive-behavioral therapy, dialectical behavior therapy, and mindfulness training into practice.
  • Documented meetings, interventions and contacts with clients to optimize care.
  • Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
  • Conducted psychoeducational assessments to evaluate learning disabilities, ADHD, and other cognitive impairments.
  • Designed and implemented prevention programs targeting substance abuse, bullying, and other social issues.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.

Education

Diploma Of Counselling - Social Studies Education

Kingscliff Tafe
Kingscliff, NSW
11-2018

Certificate in Aged Care & AIN - Assistant In Nursing

Gold Coast Institute of Tafe
Southport, QLD
11-2012

Diploma of Beauty Therapy - Aesthetics

French Beauty Academy
Tweed Heads, NSW
11-2008

Diploma of Teacher Aide - Education

Southland Polytech
Invercargill New Zealand
11-2004

High School Diploma -

Kingscliff High School
Kingscliff
11-1996

Skills

  • Individual treatment planning
  • Crisis intervention strategies
  • Therapeutic techniques
  • Client assessment and evaluation
  • Humanistic and gestalt therapy
  • Goal setting methodologies
  • DBT skills application
  • Adaptability and flexibility
  • Collaborative teamwork
  • Narrative therapy practices
  • Massage techniques
  • Customer service
  • Empathy development
  • CBT techniques
  • Holistic wellness

Timeline

Massage Therapist/Owner Operator

Earth Angel Intuitive Massage
05.2025 - Current

Massage Therapist Owner/Operator

Earth Angel Intuitive Massage
06.2024 - 05.2025

Cleaning Manager

Clean Queen Services
07.2022 - 06.2024

Counsellor

Inner Truth Healing
10.2020 - 08.2021

Diversional Therapist

Bolton Clarke Aged Care
03.2018 - 10.2021

Diploma Of Counselling - Social Studies Education

Kingscliff Tafe

Certificate in Aged Care & AIN - Assistant In Nursing

Gold Coast Institute of Tafe

Diploma of Beauty Therapy - Aesthetics

French Beauty Academy

Diploma of Teacher Aide - Education

Southland Polytech

High School Diploma -

Kingscliff High School

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Rechelle Stephens