Reece Benn
Port Noarlunga South,SA
Summary
An individual driven by the satisfaction of meeting IT objectives within set deadlines and stringent quality benchmarks. Adaptable to rapidly evolving tech landscapes, eager to absorb and apply new skills that contribute to optimizing operations in any IT focused setting. Proficient in both independent project execution and collaborative team dynamics, bringing a courteous approach to fostering professional relationships in the IT field. Dedicated and analytical with a natural talent for troubleshooting and problem-solving. With a passion for tackling complex issues head-on, I thrive in environments that challenge me to think critically and find innovative solutions. Transitioning into the field of IT support aligns perfectly with my strengths and interests, offering me the opportunity to apply my skills in a dynamic and ever-evolving industry. Eager to branch out with new skills and possibilities that it holds for personal and professional growth.
Overview
1
1
year of professional experience
Work History
3D Artist
Mini Mammoth
- Worked with other artists, animators and programmers to execute projects on time and within budget constraints.
- Consistently met deadlines through effective time management and prioritization of tasks.
- Conducted modeling and texture optimization for real-time 3D game applications.
- Enhanced visual appeal of game environments by designing and modeling 3D assets.
- Adapted to various project requirements by learning new software or techniques as needed, demonstrating versatility and commitment to growth.
Labour Hand
P&T Recycling Seaford
- Employed at P & T Recycling Seaford I was committed to promoting a cleaner environment by ensuring that all electronic waste is recycled properly by collecting and disposing of all technology safely
- I worked as a labour hand collecting and helping customers recycle any necessary waste and promoting health and safety whilst doing so
- Responsibilities included:
- Customer service
- Handling of sales and cash
- Cleaning equipment and facilities whilst maintaining health and safety standards.
- Increased overall job site safety through constant vigilance and reporting of potential hazards.
Pharmacy Assistant
Chemist Warehouse Colonnades
03.2020 - 12.2020
- Employed at chemist warehouse colonnades as a Pharmacy Assistant
- Working with customers to help find what they are looking for and to aid them in finding a suitable medication
- Also assisting the pharmacists with important drug dispensing tasks and other tasks such as conducting daily stock takes
- Responsibilities included:
- Customer service
- Handling of goods
- Stock management
Skills
- Technical Proficiency: proficient at diagnosing and resolving variety of technical issues across hardware, software, and human error
- Communication: Adept in conveying complex technical concepts in easily understandable manners, ensuring effective interaction with diverse user groups
- Problem Resolution Expertise: Proven track record in swiftly identifying and implementing solutions to intricate IT problems, ensuring minimal disruption to operations
- Time Management: Demonstrated ability to prioritize tasks to meet strict deadlines, and manage workflow efficiently under high-pressure environments
- Adaptable Learning: Rapidly work to evolving technologies and methods within the diagnostic field, displaying a commitment to ongoing professional development to remain current in the field
- Documentation Skills: Diligently maintaining accurate records of troubleshooting processes, resolutions, and best practices to create comprehensive knowledge bases for future reference
It Helpdesk Role Relevancies
I bring the necessary skills to excel in resolving technical issues efficiently and providing exceptional support to end-users across diverse industries. One of my significant projects involved setting up and diagnosing a multitude of software and hardware issues with a close family and friends personal machines the role As an IT Service Desk Specialist
User Training
Conducted user training sessions to educate friends and family on best practices for diagnostic and problem solving along with standard security and redundancy elimination
Industry Competencies
- CUA20220 Certificate II Creative Industries 3d Animation foundations, 3D Animation Foundations is designed to introduce students to the many career opportunities available for 3D artists, animators, and designers. This course introduced the fundamentals of creating short film productions. My submission was the creation of a short, animated movie named: W.A.L.T.E.R
- CUA31015 Certificate III in Screen and Media, The Game Art Foundations course teaches students best practice for a creative and iterative pipeline with the importance on developing quality 3D artwork for games. This course taught the pipeline of creating 3D art effectively, UV Unwrapping and the implementation of art in a real time engine (unreal engine 4)
- CUA51015 Diploma of Screen and Media, The focus of the course was on establishing core 3D pipeline and production skills, relevant to the 3D games industry. This diploma tutored me to learn and understand many key skills, such as: correct texturing using software such as the adobe suite of products substance stager, substance painter and substance designer.
- CUA51115 Diploma of Visual Arts, This course covered a wide range of game art creation skills and techniques currently employed in the games industry. his diploma I learnt and worked with many innovative technologies such as AR and VR technologies along with the importance of art optimisation.
- 10702NAT Advanced Diploma of Professional Game Development, This course game art students will work together with game design and game programming students in development teams to design and produce a playable game using the latest industry software.
Process Improvement
Identified bottlenecks and inefficiencies in existing processes. Proposed and implemented process improvements, Upgrade Motherboard: If your motherboard is outdated or lacks support for modern components, upgrading to a newer model with faster interfaces (such as PCIe 4.0) can alleviate bottlenecks and unlock the full potential of your hardware. BIOS Update: Ensuring that your motherboard's BIOS is up-to-date can optimize compatibility and performance with newer hardware components.
User Support
Provided timely and effective technical support to end-users via phone, email and face to face interactions. I was able to effectively troubleshoot hardware and software issues, resolve connectivity issues, and assisted with software installations and configurations.
Accomplishments
- Certificate II in 3d Animation and Game Design
- Certificate III in screen and media
- Gained Surf Lifesaving SLSA bronze medallion and first aid certificate
- Received Surf Lifesaving SLSA Surf Rescue Certificate.
- Studied and received high regard during work experience with Mini Mammoth Games
Personal Information
- Date of Birth: 03/03/04
- Nationality: Australian and British citizen
References
Anna Fisher, 0410 464 437
Timeline
Pharmacy Assistant
Chemist Warehouse Colonnades
03.2020 - 12.2020
3D Artist
Mini Mammoth
Labour Hand
P&T Recycling Seaford
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