I Production Manager/Sales Representative
I Hotwash Australia
12.2018 - 04.2023
- Coordination and participation in site meetings
- Development and analysis of reporting
- Quality control
- Managing sales and customer engagement
- Business development and onsite demonstrations
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Preparing quotations and customer engagement
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated contracts with clients and developed relationships with key personnel.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with cross-functional teams to identify and address customer needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Improved operational effectiveness of workplace
- Generated sales and increased revenue
