Madelyn Ahern
Dunmore
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administration position. Ready to help team achieve company goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Worker
Zink Surf
09.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and handling eftpos machines.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered incoming calls and emails to provide product information, features and benefits.
Retail Worker
Myer
10.2022 - 04.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
No Degree -
Wollongong High School of The Performing Arts
Fairy Meadow, NSW12.2023
Diploma of Beauty Therapy -
South Coast Academy
Shellharbour, NSW12.2022
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Professional Appearance
- Product Knowledge Expertise
- POS System Operation
- Complaint Handling
Timeline
Retail Worker
Zink Surf
09.2023 - Current
Retail Worker
Myer
10.2022 - 04.2023
No Degree -
Wollongong High School of The Performing Arts
Diploma of Beauty Therapy -
South Coast Academy
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