Shannon Tankard
South Hedland,Australia
Summary
Accomplished in enhancing operational efficiency and risk management at BHP, I excel in contract performance monitoring and interpersonal communication. My proactive approach in database administration and staff management has significantly contributed to streamlining processes and improving project support, showcasing a blend of hard and soft skills vital for business success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shipping Officer- Port Production
BHP
Port Hedland , WA
12.2024 - Current
- Performing vessel operations as directed
- Vetting Vessels prior to arrival and ensuring in compliance with BHP Safety Standards.
- Maintained documentation and communicated vessel readiness to internal schedulers to ensure efficient port operations.
- Vessel tracking, monitoring load plans, and ensuring cargo thresholds are compliant.
- Coordinated with Superintendents, Supervisors, Coordinators, Production Teams and Shiploader Operators to maintain smooth operations.
- Served as direct liaison for vessel communication.
- Ensured understanding of BHP and maritime procedures for maintaining safety controls.
- Incident Reporting and documenting
Shipping Agent
Wilhelmsen Ship Management
Port Hedland, Australia
01.2024 - Current
- Streamlined shipping processes by implementing efficient documentation and cargo handling procedures
- Direct Point of call between Principals, charterers and master of vessel
- Ensured on-time deliveries by diligently tracking shipments and resolving issues promptly
- Use of SAP, BHP Logistics Connect, PPA Klein, Marine Traffic, MARS
- Liaising with BHP, Pilbara Port Authority, Ampol, Rio Tinto and Roy Hill to ensure timely loading of Iron Ore
Client Administrator
Goodline
Port Hedland, Australia
09.2023 - 01.2024
- Led procurement by generating Purchase Orders for Goodline, facilitating upgrades and work variations.
- Managing the submission of Progress Claims, mid-month claims, and end-of-month claims
- Providing expertise in interpreting BHP, FMG, and ROY HILL Contracts to align with project expectations supporting Superintendents in contract understanding
- Planning and coordinating tasks for the Plumbing Department, monitoring project progress, and overseeing job completion
- Engaging directly with clients to address claim inquiries and provide detailed breakdowns
- Approving timesheets and Work Execution Record Control (WERC) sheets
- Developing customized Excel tracking spreadsheets for Superintendents to meet specific project requirements
- Proficient in SAP and ARIBA systems for streamlined operations and Workflow for flights & accommodation
- Participating in internal financial reporting meetings to contribute to departmental tracking and analysis
Site Access & Mobilization
Goodline
Port Hedland, Australia
04.2023 - 01.2024
- Submission of Site Access for Goodline Departments for BHP, Roy Hill, FMG and various small contractors
- Updating all compliance documents for employees' ERMS profiles
- Ensuring all employees are site compliant in relations to their role and client requirements
- Organizing and scheduling inductions
- Flights & Accommodation Bookings via Workflow
- Internal weekly meetings with Superintendents to discuss upcoming work and manning registers
FIFO Contracts Administrator
Black Cat Civil Pty Ltd
Groote Eylandt, Australia
12.2021 - 04.2023
- Cultivated and maintained positive client relationships while collaborating with team members to effectively address inquiries
- Oversaw and regulated information to ensure compliance with contractual obligations, liaising closely with environmental engineers, advisors, and various departments
- Developed and managed spreadsheets and databases to monitor, analyze, and report on contract performance metrics
- Prepared meeting minutes, assessed subcontractor proposals, and provided administrative support for contract management
- Coordinated team travel logistics, including flight bookings and site accommodations, utilizing SAMS
- Organized documentation, generated reports, and managed data entry tasks such as processing weekly timesheets and invoicing
- Streamlined employee onboarding procedures for site personnel, subcontractors, and contractors
- Initiated outbound communications with vendors and clients to address contractual needs and inquiries
- Prepared monthly financial statements and conducted budget analysis to evaluate income and expenditure
- Utilized MYOB software for account reconciliation, income tracking, and invoice processing
- Ensured data integrity by validating entries, calculations, and billing codes, and maintained spreadsheets using Microsoft Office and MYOB
- Training of Site Administrators as Team Lead across different sites with the company
- Held Fortnightly administration meetings and reported issues directly to various Site Managers
FIFO Site Administrator
Black Cat Civil Pty Ltd
Groote Eylandt, Australia
05.2019 - 12.2021
- Ensured data accuracy by verifying entries, calculations, and billing codes, and maintained spreadsheets using Microsoft Office and MYOB
- Established and nurtured positive customer relationships while collaborating with team members to address inquiries effectively
- Monitored and managed information to ensure compliance with regulations, working closely with environmental engineers, advisers, and other departments
- Created and maintained spreadsheets and databases for tracking, analyzing, and reporting statistics
- Prepared meeting minutes, reviewed subcontractor proposals, and provided organizational support
- Managed team travel arrangements, including flights and site accommodation bookings through SAMS
- Organized documents, prepared reports, and handled data entry tasks such as weekly timesheet submissions and day docket processing
- Facilitated employee onboarding for site, subcontractors, and contractors
- Conducted outbound calls to vendors and customers to address account requirements
- Prepared monthly receivable statements and analyzed budget figures for income and expenses
- Utilized MYOB software for account reconciliation, income tracking, and invoice generation
Accounts Coordinator
Bolwarra Enterprises
Atherton, Australia
08.2017 - 05.2019
- Managed comprehensive Payable and Accounts Receivable functions with meticulous attention to detail and efficiency
- Ensured account accuracy through monthly review and reconciliation of checks, maintaining financial integrity
- Prepared and delivered bank statements, deposits, and ledgers in a timely and precise manner
- Conducted monthly reconciliation of company bank, credit card, and line of credit accounts, resolving discrepancies to uphold audit compliance
- Analyzed and rectified account documentation for a diverse portfolio of over 80 accounts, proactively communicating with vendors for necessary adjustments
- Processed invoices and accounts seamlessly using MYOB software, demonstrating proficiency in financial management
Accounts Assistant
NQ Radio
Mareeba, Australia
03.2016 - 08.2017
- Provided clerical support to 15 company employees by copying, faxing and filing documents
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Drafted professional business memos, letters and marketing copy to support business objectives and growth
- Received and routed business correspondence to correct departments and staff members
- Paid close attention to strict fixed budgets while ordering
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Arranged rapid office equipment repair and maintenance with vendors
- Executed record filing system to improve document organization and management
Education
12 Certificate -
Atherton State High School
Atherton, QLDSkills
- Risk Evaluation
- Contract Performance Monitoring
- Time Management
- Project Support
- Interpersonal and written communication
- Database administration
- Payroll and budgeting
- Business administration
- Staff Management
Certification
- BHP, FMG & ROY HILL Inducted
- Contracts Administrator Cert 3
- Currently Completing Diploma in Project Management
- Certificate 3 - Business Administration
- RIIMPO337E Conduct Articulated haul truck operations
- Certificate 3 - Agriculture & Animal Studies
- Certificate 2 - Hospitality
- Current Basic First Aid Training
- Car Manual Open Class License
Timeline
Shipping Officer- Port Production
BHP
12.2024 - Current
Shipping Agent
Wilhelmsen Ship Management
01.2024 - Current
Client Administrator
Goodline
09.2023 - 01.2024
Site Access & Mobilization
Goodline
04.2023 - 01.2024
FIFO Contracts Administrator
Black Cat Civil Pty Ltd
12.2021 - 04.2023
FIFO Site Administrator
Black Cat Civil Pty Ltd
05.2019 - 12.2021
Accounts Coordinator
Bolwarra Enterprises
08.2017 - 05.2019
Accounts Assistant
NQ Radio
03.2016 - 08.2017
- BHP, FMG & ROY HILL Inducted
- Contracts Administrator Cert 3
- Currently Completing Diploma in Project Management
- Certificate 3 - Business Administration
- RIIMPO337E Conduct Articulated haul truck operations
- Certificate 3 - Agriculture & Animal Studies
- Certificate 2 - Hospitality
- Current Basic First Aid Training
- Car Manual Open Class License
12 Certificate -
Atherton State High School
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