Reece McMurtrie
Sunshine Coast
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Business Owner
Five Bros Cleaning & Property Maintenance
05.2022 - 12.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Conducted market research to inform product development decisions and identify potential growth areas.
Sales Assistant
Paint Right
02.2021 - 04.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Certificate III - Conservation And Ecosystem Management
TAFE Queensland
QLDCertificate III - Cabinetmaking
TAFE Queensland
QLD02.2015
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Relationship building
- Team collaboration and leadership
- Performance improvement
- Issue resolution
- Operations management
- Quality assurance
- Verbal and written communication
Languages
English
Professional Working
Timeline
Business Owner
Five Bros Cleaning & Property Maintenance
05.2022 - 12.2024
Sales Assistant
Paint Right
02.2021 - 04.2022
Certificate III - Conservation And Ecosystem Management
TAFE Queensland
Certificate III - Cabinetmaking
TAFE Queensland
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