Reece Smyth
Mornington,VIC
Summary
Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.
Well-qualified sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Technical Assistant
Beach Energy
06.2021 - 12.2021
- Gathered, organized and distributed technical equipment.
- Updated supervisor on status of projects.
- Logged inventory of functioning systems to maintain user accessibility.
- Performed routine maintenance and replaced worn parts.
Technical Assistant
EnerMech
12.2021 - 03.2022
- Maintained knowledge support base regarding repair needs.
- Provided technical guidance and support to team members.
- Repaired hardware infrastructure using hand tools and components.
- Gathered, organized and distributed technical equipment.
Technical Assistant
EnerMech
08.2022 - 11.2022
- Gathered, organized and distributed technical equipment.
- Maintained support base regarding repair needs.
Sales Assistant
Thirsty Camel
02.2023 - Current
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Established rapport with customers using active listening and interpersonal skills.
Education
Year 11 -
Mornington Secondary College
01.2018
Pre-Apprenticeship - undefined
Chrisholm TAFE
01.2019
Skills
- CUSTOMER SERVICE – communication and proactive customer engagement
- Reference catalog maintenance
- Customer or student assistance
- Media and recording options
- Mobile device management
- COMPUTING – Microsoft Office suite, Photoshop & Unity Intermediate troubleshooting skills
Timeline
Sales Assistant
Thirsty Camel
02.2023 - Current
Technical Assistant
EnerMech
08.2022 - 11.2022
Technical Assistant
EnerMech
12.2021 - 03.2022
Technical Assistant
Beach Energy
06.2021 - 12.2021
Pre-Apprenticeship - undefined
Chrisholm TAFE
Year 11 -
Mornington Secondary College
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