Reed Lester
Perth,WA
Summary
Experienced drummer and dedicated drum tutor with a strong background in music performance, education, and customer service. For several years, I’ve taught students of all ages and skill levels, developing clear communication, patience, and an ability to tailor my approach to individual learning styles. As an active musician performing in multiple bands, I bring first-hand knowledge of gear, live setups, and the practical needs of working players.
Alongside my musical work, I’ve held long-term roles in retail and hospitality, including at Coles Melville and The Jungle Bird Fremantle, where I built strong customer service skills and thrived in fast-paced, team-based environments. I’m passionate about helping others connect with music, whether it’s guiding a student or assisting a customer in finding the right gear, and I’m excited to bring my combined experience to a music retail role.
Overview
7
7
years of professional experience
Work History
Music Tutor (Drums)
School of Rock
06.2023 - Current
- Facilitated group rehearsals, fostering collaboration among students while enhancing performance techniques.
- Mentored new instructors, providing guidance on teaching methodologies and classroom management strategies.
- Motivated students to practice music by offering positive reinforcement and encouraging progress.
- Acquired teaching materials and resources to facilitate music instruction.
- Implemented innovative teaching methods to engage diverse learning styles and improve retention of concepts.
Grade 2 Food and Beverage Attendant
Jungle Bird
12.2022 - 05.2023
- Delivered exceptional customer service and barista skills to enhance guest satisfaction and retention.
- Managed beverage orders efficiently, ensuring timely delivery during peak hours.
- Collaborated with kitchen staff to synchronize food and beverage service for seamless dining experiences.
Sales Assistant - Fresh Produce, Deli, Meat and Grocery Departments
Coles Melville
04.2018 - 12.2022
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Collaborated with team members to maintain organized displays, ensuring optimal product visibility.
- Trained new staff on customer service protocols and sales techniques to enhance team performance.
- Conducted inventory checks regularly, identifying discrepancies and improving stock management processes.
- Maintained SMART lifting techniques while moving large volumes of stock onto the shop floor and receiving goods from truck deliveries.
- Developed strong relationships with customers, fostering loyalty and repeat business through exceptional service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Dealt with aggressive customers and shoplifters
Education
Diploma - Music Industry
Western Australian Academy of Performing Arts
01.2020
Advanced Diploma - Music Industry
North Metropolitan TAFE Leederville
01.2021
Western Australian Certificate of Education - ATAR courses and the Gifted and Talented music program
John Curtin College of the Arts
01.2016
Skills
- Performance techniques and musical skills
- Group lesson management
- Organizational growth
- Patience and empathy
- Music theory
- Adaptability under pressure
- Reliability and punctuality
- Stock management
- Relationship building
- Sales expertise
Timeline
Music Tutor (Drums)
School of Rock
06.2023 - Current
Grade 2 Food and Beverage Attendant
Jungle Bird
12.2022 - 05.2023
Sales Assistant - Fresh Produce, Deli, Meat and Grocery Departments
Coles Melville
04.2018 - 12.2022
Western Australian Certificate of Education - ATAR courses and the Gifted and Talented music program
John Curtin College of the Arts
Diploma - Music Industry
Western Australian Academy of Performing Arts
Advanced Diploma - Music Industry
North Metropolitan TAFE Leederville