Reem Tshaba
Greenfield Park,NSW
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
7
7
years of professional experience
Work History
Supervisor
Eden Venus
03.2020 - 10.2024
- Achieved results by working with staff to meet established targets.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
Receptionist
Century 21
07.2022 - 11.2023
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Warehouse Worker
Direct Freight Express
04.2022 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Sales Assistant
Myer
01.2022 - 10.2022
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Gathered and prepared sales materials in preparation for sales meetings.
- Listened to customer needs and desires to identify and recommend optimal products.
Pharmacy Assistant
Soul Pattinson Pharmacy
03.2018 - 03.2020
- Counted and labeled prescriptions with correct item and quantity.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacy staff with preparing medications and filling orders.
- Assisted customers in selecting over-the-counter medications and health care products.
Education
High School Diploma -
Fairvale High School
Bachelor of Science - Health Sciences
Western Sydney University
Sydney, NSW01-2027
Skills
- P>Training and mentoring
- P>Staff Management
- P>Team Building
- P>Organization and Time Management
- P>Product and service sales
- P>Cash Handling
- Time Management
- Active Listening
- Relationship Building
- Adaptability
- Self Motivation
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Assyrian
Native or Bilingual
Timeline
Receptionist
Century 21
07.2022 - 11.2023
Warehouse Worker
Direct Freight Express
04.2022 - 12.2022
Sales Assistant
Myer
01.2022 - 10.2022
Supervisor
Eden Venus
03.2020 - 10.2024
Pharmacy Assistant
Soul Pattinson Pharmacy
03.2018 - 03.2020
High School Diploma -
Fairvale High School
Bachelor of Science - Health Sciences
Western Sydney University
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