Reena Reddy
Melton South,VIC
Summary
Accomplished professional with a proven track record at Precision Response, adept in office administration and customer service. Excelled in staff management and client relations, enhancing team productivity by 20%. Skilled in data entry and verbal communication, consistently delivering results beyond expectations.
Overview
26
26
years of professional experience
Work History
Receptionist
Precision Response
08.2015 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
Production Worker,Leading Hand,Assembly Worker
Sealy Posturpedic
09.2002 - 07.2013
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Retail Assistant
Big W
06.1998 - 07.2001
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted customers with prompt and polite support in-person and via telephone.
Machine Operator
Levis Jeans
10.1995 - 03.1999
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Team Leader
Mitsubishi Motors
11.1992 - 03.1997
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
No Degree - Accounting Technology And Bookkeeping
Adelaide West Special Education Centre
Taperoo, SA09.2000
No Degree - Computer And Information Sciences
University of Adelaide SA
Adelaide, SA08.1993
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Office Administration
- Staff Management
- Customer Service
Additional Information
I m a very keen and hardworking person .
I m very reliable to work .
I love working with people .
I m friendly person get along with other people very well.
Timeline
Receptionist
Precision Response
08.2015 - 06.2018
Production Worker,Leading Hand,Assembly Worker
Sealy Posturpedic
09.2002 - 07.2013
Retail Assistant
Big W
06.1998 - 07.2001
Machine Operator
Levis Jeans
10.1995 - 03.1999
Team Leader
Mitsubishi Motors
11.1992 - 03.1997
No Degree - Accounting Technology And Bookkeeping
Adelaide West Special Education Centre
No Degree - Computer And Information Sciences
University of Adelaide SA
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