Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Reena Thakur

Reena Thakur

Docklands

Summary

Self-motivated, agile and competent professional with 13+ years of industry experience in managing organisation’s digital presence using various CMS tools. Experienced in Agile Methodologies, Backlog Grooming, Stakeholder Management, Risk Management, Adobe Experience Manager (AEM) 6.x and a result-driven professional.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Iteration Manager

Tech Mahindra
07.2023 - Current
  • Spearhead new campaigns, product launches and offers; capture requirements and define acceptance criteria.
  • Work with cross functional team of content producers, copy writers, marketing stakeholders.
  • Manage the Agile ceremonies, iteration planning and prioritization for the team.
  • Stakeholder management and coordinate approvals/feedback.
  • Identify risks, issues and plan appropriate response.
  • Capture team metrics at the end of each iteration and ensure the team's progress and successes are visible.
  • Continuous review and understanding of resource requirements and resource utilization.

Scrum Master

HCL Technologies
12.2021 - 05.2023
  • Project (Deloitte.com) was about redesigning the website in AEM Cloud
  • As scrum master, facilitated and led Iteration/Scrum Ceremonies such as:
  • Daily stand-ups, Sprint Planning, Backlog Grooming, Sprint Greening/Sign-Off
  • Planning Poker, Sprint Demos, UAT Sessions, Sprint Retrospectives, 1on1 meeting
  • Implemented and Coached Team about SAFe and Scrum Agile Best Practices
  • Communicated status to onshore/offshore teams and clients
  • Risk management, work scheduling
  • Worked with team, Product Owner to streamline the process and achieve goals
  • Removed impediments.

Product Owner

HCL Technologies
04.2021 - 11.2021
  • Project (PwC.com) was about moving the legacy code into modernized world, leveraging AEM 6.5 features, such as editable templates, policies, experience fragments and core components
  • As Product Owner, defined project vision, goals and scope according to the needs and objectives of stakeholders
  • Created JIRA User Stories and prioritized the Team Backlog
  • Responsible for Discovery sessions, UAT feedbacks and provided sprint demos
  • Understanding and anticipating client’s needs to manage the development process more effectively
  • Worked as a customer proxy to development team
  • Primary communicator and link between stakeholders and teams.

Assistant Project Manager/Business Analyst

Nvish Solutions Pvt. Ltd
01.2010 - 03.2021
  • Project (HitachiVantara.com) was about redesigning, developing, authoring the website into more user-friendly and flexible. MSM with 12 different locales.
  • Worked with business stakeholders and product managers to capture requirements and involvement in hands-on development for the website.
  • Built, updated and managed product pages, assets (DAM), publications in Adobe Experience Manager leveraging CMS templates, components and managed all production activities for website.
  • Responsible for diagnosing, repairing, maintaining and upgrading content for GEOs, while ensuring optimal performance.
  • Provided daily updates and communicated with the stakeholders.
  • Created, Managed and Tracked the Product Launches, complex tasks and stringent deadlines, ensuring the error free and on-time deliveries every time.
  • Managed all process documents, presentations related to the project for onsite training and reference purposes.
  • Handled UAT issues and project gaps for all deliveries.
  • Worked with Developers, FEDs and QA for process enhancements and single point of contact for project related guidelines.
  • Administrator level experience in Workfront in setting up the Custom Forms, Processes, Projects, Queues, Templates etc.
  • Built, Updated New Campaigns in Marketo for Real Time Personalization.
  • Worked on RTP content recommendations with assets. Created, managed and handled development to enable content pieces and recommendations.
  • Identify product gaps, process improvements, managed projects from inception through completion ensuring its optimal performance. Experience in User Acceptance testing.
  • Experience in all aspects of web development life cycle (WDLC) and responsible for overall Web Governance of sites.

Education

Master of Computer Applications (MCA) -

Sikkim Manipal University
2012

Bachelor of Science -

Himachal Pradesh University
03.2009

GNIIT, NIIT
2009

Skills

  • Adobe Experience Manager (AEM)
  • Digital asset management (DAM)
  • Agile Project Management
  • Agile Methodologies
  • Requirement Capturing
  • Backlog Management
  • Marketo (Real-Time Personalization)
  • JIRA, WorkFront, Azure DevOps

Websites

Certification

  • Adobe Experience Manager (AEM) Sites Business Practitioner, Adobe, June 2020 — June 2022
  • Certified SAFe 5 Agilist, Scaled Agile, September 2021 — September 2022

Timeline

Iteration Manager

Tech Mahindra
07.2023 - Current

Scrum Master

HCL Technologies
12.2021 - 05.2023

Product Owner

HCL Technologies
04.2021 - 11.2021

Assistant Project Manager/Business Analyst

Nvish Solutions Pvt. Ltd
01.2010 - 03.2021

Master of Computer Applications (MCA) -

Sikkim Manipal University

Bachelor of Science -

Himachal Pradesh University

GNIIT, NIIT

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Reena Thakur