Reenal Ravika Devi
Hervey Bay,QLD
Summary
Accomplished General Manager with a proven track record at Interlink Shipping Line Pte Limited, enhancing operational efficiency and financial performance through visionary leadership and expert accounting software proficiency. Achieved significant cost reductions and revenue growth, demonstrating strong account relationship management and strategic planning skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Interlink Shipping Line Pte Limited
Suva, Fiji
06.2021 - Current
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Created schedules and monitored payroll to remain within budget.
Operations Manager
Interlink Shipping Line Pte Limited
Suva, Fiji
04.2019 - 06.2022
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Developed and implemented operational procedures to ensure quality standards are met.
- Created detailed reports on the performance of individual departments within operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Measured and reviewed performance via KPIs and metrics.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Delegated work to staff, setting priorities and goals.
General Accounting & Bookkeeping
Interlink Shipping Line Pte Limited
Suva, Fiji
01.2017 - 04.2019
- Collaborated with internal and external auditors to ensure accurate financial reporting - KPMG.
- Reconciled bank accounts and maintained cash flow records.
- Provided technical assistance and training to staff on accounting processes.
- Monitored internal controls to ensure compliance with policies and procedures.
- Managed the month-end closing process to ensure accuracy and timeliness.
- Assisted in the preparation of financial statements for external reporting.
- Processed vendor invoices and payments in a timely manner.
- Did both accounts receivable and payable.
- Provided training and guidance to other departments on procurement processes and procedures.
- Ensured that all purchases were made in accordance with applicable laws and regulations.
- Managed the procurement process for multiple projects, ensuring that all goods and services were acquired in a timely manner.
- Managed and coordinated International Payments and purchases.
Accounts Assistant & Fleet Management
Ashoks Transport Pte Limited
Suva, Fiji
08.2016 - 01.2017
- Maintained accurate and up-to-date records of financial transactions, including accounts payable, accounts receivable, and general ledger entries.
- Entered financial data into the accounting system and verified its accuracy using MYOB.
- Ensured accurate input into the accounting system and reviewed vendor statements to resolve any issues.
- Managed accounts payable procedures, verifying billing amounts, assessing checks for signatures, and ensuring timely delivery of payments to clients.
- Collaborated with various teams to keep records up-to-date and recommend suitable actions to rectify discrepancies.
- Monitored customer accounts, issued invoices, and followed up on overdue payments.
- Assisted with financial audits by providing documentation and information as required.
- Developed and implemented preventative maintenance schedules for all vehicles using fleet Maintenance Pro.
- Developed and maintained a parts inventory system to ensure timely access to parts and materials.
- Reviewed and approved invoices and purchase orders for fleet maintenance.
- Ensured all vehicles were compliant with all safety regulations and standards.
Education
Associate of Arts - Certificate in Accounting
Career Academy-Australia
01-2024
Secondary Education - Year 9 - Year 13
Nadroga Arya College
Sigatoka,Fiji11-2013
Primary Education - Year 1 - Year 8
Tuva Primary School
Sigatoka,Fiji11-2008
Bachelor of Arts - Accounting And Economics
University of South Pacific
Suva,FijiSkills
- Visionary leadership
- Internal controls
- Credit control
- Revenue recognition
- Account relationship management
- Accounts receivable
- Accounts payable
- Accounting software proficiency
- Cash flow management
- Intercompany transactions
- Debt collection
- Month-end closing
- Bank reconciliation
- Vehicle maintenance
- Fleet scheduling
- Operations and logistics
- GPS navigation
- Fleet management
- Fuel management
- Vehicle acquisition
- Equipment procurement
Affiliations
- Fishing
- Visiting Library
- Cruising
Languages
English
Professional
Hindi
Professional
Accomplishments
- Best Employee @ Interlink Shipping Line Pte Limited
- Attendance achievement at work
Certification
- Certificate in Accounting
- Certificate in Xero
References
References available upon request.
Timeline
General Manager
Interlink Shipping Line Pte Limited
06.2021 - Current
Operations Manager
Interlink Shipping Line Pte Limited
04.2019 - 06.2022
General Accounting & Bookkeeping
Interlink Shipping Line Pte Limited
01.2017 - 04.2019
Accounts Assistant & Fleet Management
Ashoks Transport Pte Limited
08.2016 - 01.2017
- Certificate in Accounting
- Certificate in Xero
Associate of Arts - Certificate in Accounting
Career Academy-Australia
Secondary Education - Year 9 - Year 13
Nadroga Arya College
Primary Education - Year 1 - Year 8
Tuva Primary School
Bachelor of Arts - Accounting And Economics
University of South Pacific
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