Reeya Shrestha
Guildford,NSW
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
4
4
years of professional experience
Work History
Data Entry Operator
People2People Pvt. Ltd
09.2020 - 08.2023
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified data files prior to entry to maintain high data accuracy.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Developed data entry policies and procedures in compliance with company standards.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Secured and protected data from unauthorized access by complying with security protocols.
Retail Sales Assistant
Landmark Group - Head Office
02.2019 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Utilized upselling techniques to promote additional products and increase sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Bachelor of Arts - Mass of Communication
Bright Vision International College
Lalitpur, Nepal2016
Higher Education - Accounting And Business Management
Einstein Academy Secondary School
Lalitpur, Nepal2013
Skills
- Mail Handling
- Email Communication
- Accounting Softwares
- Effective Customer Communication
- Cash Handling
- Stock Management
- Strong Communication and Interpersonal Skills
- Meeting Sales Goals
- Client Needs Assessment
- Pricing Structures
- Item Ticketing and Pricing
- Mobile Devices
- Financial Transactions
- Safe Handling Procedures
- Sorting and Labeling
- Efficient Data Entry
- Verifying Data Accuracy
- Office Administration
- Spreadsheet Management
Timeline
Data Entry Operator
People2People Pvt. Ltd
09.2020 - 08.2023
Retail Sales Assistant
Landmark Group - Head Office
02.2019 - 07.2021
Bachelor of Arts - Mass of Communication
Bright Vision International College
Higher Education - Accounting And Business Management
Einstein Academy Secondary School
Similar Profiles
Beth BrownBeth Brown
Temp Worker at People2PeopleTemp Worker at People2People
Mishal SabirMishal Sabir
Childcare Assistant (Casual Position) at People2people Education, McArthurChildcare Assistant (Casual Position) at People2people Education, McArthur
Juma MrishoJuma Mrisho
Recruitment Coordinator at People2people | Samsung Electronics Australia RPORecruitment Coordinator at People2people | Samsung Electronics Australia RPO