Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Reg Friend

Spotswood,VIC

Summary

Experienced operations professional known for driving operational success, improving process efficiencies, and supporting strategic initiatives. Recognized as a collaborative team player who excels in dynamic environments. Skilled in operational team management and coordination, with a talent for problem-solving, a love for learning, and exceptional communication skills. Poised to contribute to team success, achieve positive outcomes, tackle new challenges, and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Acting Work Centre Operations Coordinator

DEECA
06.2025 - Current
  • Developed and maintained tracking systems for project, ensuring timely completion of deliverables.
  • Implemented process improvements resulting in reduced turnaround times for administrative tasks.
  • Managed communications between departments to facilitate effective collaboration on key initiatives.
  • Trained new staff on operational procedures, fostering a culture of continuous improvement and knowledge sharing.
  • Collaborated with area managers to evaluate needs and optimize operational plans.

FOREST & FIRE OPERATIONS OFFICER

DECCA
09.2023 - Current
  • Delivery of fire management activities across Victoria's National Parks, State Forests and protected public land
  • Forest Management and works priorities across Midlands and wider Victoria.
  • Task Force leader roles responding to Emergencies across Victoria and being responsible for the welfare of upto 20 crew for 7 days on deployment
  • Aviation roles including intelligence gather, mapping and fire suppression
  • IMT Operational roles for both Planned burning and fires

RANGER - WATERWAYS OPERATIONS

Parks Victoria
05.2023 - 09.2023
  • Taking on an exciting opportunity to step into a new team and learn new skills in a highly public environment being the CBD. Working on the water across Victoria harbour, Port Phillip bay, Maribyrnong and Yarra rivers.
  • Value adding to a new team through my skill set and increase team capabilities through training and mentoring.
  • Managing infrastructure along the Yarra River including Landings, moorings and jetty's.
  • Key stakeholder engagement - Melbourne river cruises and various floating venues along South Bank.
  • Delivering Land Management across land parcels along river.
  • Creating hazardous tree assessment Processes for the Main Yarra trail.
  • Conducting operations using boats and pontoons

FIELD OPERATIONS SUPERVISOR

Parks Victoria
10.2022 - 06.2023
  • Planning and management of work priorities and timelines for delivery and managing stakeholder expectations.
  • Trained staff on safety, task prioritisation and project management techniques.
  • Oversaw work of personnel, with 4 direct reports.
  • Communicated with stakeholders on job milestones.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Planned and oversaw team operations.
  • Conducted scheduled and impromptu evaluations to assess work performance.

RANGER TEAM LEADER FIRE & EMERGENCY

Parks Victoria
10.2018 - 11.2020
  • Managed 12 direct reports across to locations.
  • Recruiting and on boarding for PFF program.
  • Performance management of staff.
  • Coordinating extend campaign recourse requests to support Midlands.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time and staff efficiently in order to deliver tasks safely and within agreed timelines.
  • Proved successful working within tight deadlines and fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Australian Christian College
Melbourne, VIC
12.2004

Skills

  • Level 2 Operations Officer
  • Air Attack Supervisor (Training in progress)
  • Sector Commander
  • Air Observer
  • Civil Dozer Operations
  • Advanced Faller (Training in progress)
  • Small Engine Mechanic
  • Heavy Rigid
  • Civil construction Excavator
  • Contractor Management

Certification

Certified - Small engine machanic

Timeline

Acting Work Centre Operations Coordinator

DEECA
06.2025 - Current

FOREST & FIRE OPERATIONS OFFICER

DECCA
09.2023 - Current

RANGER - WATERWAYS OPERATIONS

Parks Victoria
05.2023 - 09.2023

FIELD OPERATIONS SUPERVISOR

Parks Victoria
10.2022 - 06.2023

RANGER TEAM LEADER FIRE & EMERGENCY

Parks Victoria
10.2018 - 11.2020

High School Diploma -

Australian Christian College

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