Rega Ackary
23 Nicholas Street Higgins,ACT
Summary
Assistant Manager with experience in customer service and team management. Excels in fostering high standards and enhancing customer satisfaction through effective staff training and operational efficiency. Demonstrates strong multitasking, communication, and innovative problem-solving skills, consistently driving measurable improvements.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Manager
RICE TAPAS
12.2020 - Current
- Manage front counter, customer care, and kitchen duties, ensuring operational efficiency.
- Coordinate lunch service setup, enhancing efficiency and customer satisfaction.
- Deliver attentive customer service, maintaining high standards of grooming and safety.
- Lead lunch service setups, ensuring smooth coordination between kitchen and service teams, resulting in improved workflow
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Foster a collaborative environment by training new employees, promoting teamwork and maintaining high service standards
- Increased sales through effective merchandising strategies and targeted promotions.
Business Development Manager
Entrepreneur
01.2015 - 01.2019
- Implemented efficient bookkeeping systems, ensuring accurate financial tracking and timely order management
- Built strong customer relationships and regularly updated promotional materials to drive sales.
- Promoted sales through social media and face-to-face advertising, achieving measurable growth
- Developed and launched new service offerings, increasing revenue streams and market presence
- Analysed market trends and competitor strategies, enabling data-driven decisions that improved sales performance
Customer Relation Officer
Starpeak Equity Futures
2015 - 2015
- Scheduled and confirmed appointments, ensuring client satisfaction and adherence to timelines.
- Organized meetings and presentations, facilitating communication between employees and managers
- Performed administrative duties, maintaining accurate company information in on-site databases
- Designed business cards for advertising, enhancing company visibility.
- Promoted business propositions, successfully introducing new clients to the company
- Organized and confirmed appointments, ensuring all meetings and presentations were executed seamlessly
Marketing And Sales
Indosat
01.2015 - 01.2015
- Marketed and sold SIM cards, enhancing customer base and brand loyalty.
- Developed effective sales pitches, converting leads into loyal customers
- Travelled to various locations for face-to-face sales, increasing customer engagement.
- Created compelling sales pitches that converted leads into loyal customers, boosting sales and market presence
- Coordinated efforts between marketing and sales teams to effectively promote new products in target markets.
- Used marketing and sales strategies to promote business and increase revenue.
Education
Science
SMAN 6 Pandeglang
01-2012
Diploma Information Technology And Accountancy
University Of Serang
01-2015
Controlling Blood Pressure
Harvard Medical School
01-2025
Skills
- Microsoft Office
- Organization
- Communication
- Customer service
- Money handling
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Multitasking and Underpressure
- Independent and Team-work
Certification
- Certified DoFoodSafely
Languages
English
Full Professional
Indonesian
Native or Bilingual
Japanese
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
RICE TAPAS
12.2020 - Current
Business Development Manager
Entrepreneur
01.2015 - 01.2019
Marketing And Sales
Indosat
01.2015 - 01.2015
Customer Relation Officer
Starpeak Equity Futures
2015 - 2015
Science
SMAN 6 Pandeglang
Diploma Information Technology And Accountancy
University Of Serang
Controlling Blood Pressure
Harvard Medical School
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