Regae Rogers

• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Communicated closely with servers to fully understand special orders for customers.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Contributed to positive guest experiences by accommodating special dietary needs and requests.

• Breakfast, lunch and dinner service, in a very busy alacart restaurant. Food, meal and menu preparation and planning.

• Investigated and resolved accounting, service and delivery concerns.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Tracked customer service cases and updated service software with customer information.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
• Streamlined the fitting room process, minimizing wait times for customers while maximizing efficiency for staff members.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Supported store management with daily operational tasks such as opening/closing procedures and inventory audits.
• Handled customer inquiries professionally, addressing concerns promptly and resolving issues effectively.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Boosted customer satisfaction by providing personalized consultations and fitting recommendations.
• Assisted in maintaining a visually appealing store environment, optimizing merchandise displays for increased customer engagement.
• Provided exceptional customer service through attentiveness, active listening, and problem-solving skills.
• Increased sales revenue by effectively promoting lingerie products and upselling additional items.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Managed efficient cash register operations.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Demonstrated exceptional product knowledge to guide customers in making informed purchasing decisions.

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Maintained impeccably clean, attractive and well-stocked bar area.

• Used brushes, pads and atomizers to apply color to edges of signatures.
• Adapted quickly to changing workflows or job requirements as needed in response to client feedback or internal process improvements.
• Collaborated closely with design teams and clients, ensuring seamless communication throughout the entire project lifecycle.
• Improved overall product quality by consistently monitoring completed projects and addressing any issues promptly.
• Adhered to safety guidelines while operating bookbinding equipment, maintaining a safe working environment.
• Managed inventory levels of materials needed for bookbinding operations, reducing downtime due to shortages.
• Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation.
• Enhanced bookbinding quality by implementing precise cutting and folding techniques.
• Collaborated with team members to ensure timely completion of projects and orders.
• Contributed to a positive work environment through effective communication and teamwork.
• Trimmed book edges using cutting machines and hand cutters.
• Addressed customer inquiries regarding specific binding options or customization requirements.
• Implemented cost-effective measures that improved overall operational efficiency within the department.
• Recorded relevant job data in daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement.
• Provided support during busy periods, ensuring timely delivery of bound books to clients.
• Stitched and glued endpapers and bindings to secure final products.
• Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads and corrected problems prior to customer delivery.
• Checked final products for quality and durability, ensuring high-quality and long-lasting work.
• Increased customer satisfaction by delivering well-crafted, professional-looking bound books.
• Consistently met deadlines for completing bookbinding projects, resulting in increased client satisfaction rates.

• Monitored vehicle locations to coordinate timely arrivals.
• Developed and implemented customer service policies and procedures.
• Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
• Led cross-functional projects aimed at improving operational procedures within the organization as a whole.
• Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
• Communicated with warehouse staff to facilitate proper loading and unloading of orders.
• Recorded and secured archives of customer requests, services performed, and other dispatch information to maintain accurate records and appropriate filing systems.
• Monitored and tracked dispatch communication systems.
• Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
• Facilitated communications between customers and field personnel to answer questions or resolve concerns.
• Reduced response times with effective dispatcher training and timely decisionmaking.
• Received new orders, prepared documentation, and assigned personnel.
• Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
• Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
• Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
• Reported to management operational activities and maintained current records.
• Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.

• Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
• Determined budgets for prospective projects to plan for future expenditures and utilize resources wisely.
• Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
• Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
• Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
• Streamlined estimation process for faster turnaround times with the implementation of new software tools.
• Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
• Identified potential risks and challenges to project cost and timeline to adjust estimates accordingly.
• Supported sales team in generating leads through networking events and fostering relationships within the industry community.
• Maintained an extensive database of unit costs, enabling quick reference during the estimation process for increased efficiency.
• Prepared material orders to complete projects on time and within budget.
• Assisted in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.