Summary
Overview
Work History
Education
Skills
Timeline
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Regan Smith

Toowoomba,QLD

Summary

Motivated and reliable individual with broad exposure across administration, IT support, customer service, and finance. Known for strong communication skills, a positive attitude, and a consistent commitment to quality work. Thrives in fast‑paced environments, learns quickly, and contributes meaningfully to team goals. Demonstrates integrity, initiative, and adaptability, with a proven record of balancing competing priorities while delivering high‑standard outcomes.

Overview

8
8
years of professional experience

Work History

Business Management Graduate

RMA Engineers
01.2025 - Current


Business Administration:

  • Work with the Admin team to understand and contribute to business commercial compliance activities
  • Provide reception and phone support
  • Provide project administration support including to forecasting, resourcing and invoicing
  • Accurately maintain data in RMA systems
  • Identify and document improvements to systems and processes


IT Administration:

  • Provide IT assistance to internal stakeholders
  • Liaise with external IT provider to ensure efficient delivery of support to the business
  • Onboarding and offboarding of users
  • Maintain IT asset registers
  • Software renewals and costs tracking
  • Identify and document improvements to systems and processes


Client & Contract Coordination:

  • Assist with Debtor management in accordance to RMAs collection process including invoice approval follow ups, dispute resolution working with RMA Project Managers


Payroll:

  • Processing of Fortnightly Payroll
  • Regular Review of Awards
  • Management of Payroll inbox queries and questions

Nightfill Team Member

Coles
12.2023 - Current
  • Refill & Rotate items on shelves.
  • Scan shelves and product cases for expired stock.
  • Discard outdated or spoiled stock.
  • Clean grocery shelves, storage areas & work areas.
  • Keep floors free or spills and hazardous debris.
  • Work safely in accordance with legislation and supermarket safety policies & procedures.
  • Organise stock so it is easily and safely accessible.
  • Training of new staff members


Undergraduate

RSM
07.2023 - 11.2023
  • Preparation of Business Activity Statements
  • Preparation of Instalment Activity Statements
  • Preparation of Individual Tax Returns
  • Provide support to the broader accounting team with assistance across a range of duties
  • Administrative duties including:
  • Liaising with the ATO
  • Client ATO mail
  • Filing of client documents
  • Other ad hoc accounting and administrative tasks as and when required

Crew Member

McDonalds
04.2018 - 07.2023
  • Prepare & fill food orders
  • Resolve customer complaints
  • Use various selling techniques to upsell to customers
  • Ensure food is properly handled & stored
  • Ensure food safety standards are followed
  • Ensure area is clean and up to company standards
  • Maintain stock
  • Prepare store for open and ensure correct stock levels
  • Shut down & Cleaning of Grill for store close
  • Help with training of new staff

Education

Bachelor of Business - Accounting & Finance

University of Southern Queensland
Toodyay, WA
04-2025

High School -

Harristown State High School
01.2021

Skills

  • Teamwork: Collaborative, supportive, and effective in group environments; focused on achieving shared goals
  • Positive Attitude: Consistently recognised for effort and behaviour, maintaining professionalism and resilience
  • Reliability: Dependable, punctual, and committed to completing tasks to a high standard
  • Communication: Clear verbal and written communicator; respectful, courteous, and confident engaging with diverse people

Timeline

Business Management Graduate

RMA Engineers
01.2025 - Current

Nightfill Team Member

Coles
12.2023 - Current

Undergraduate

RSM
07.2023 - 11.2023

Crew Member

McDonalds
04.2018 - 07.2023

Bachelor of Business - Accounting & Finance

University of Southern Queensland

High School -

Harristown State High School
Regan Smith