Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regan Smith

Toowoomba,QLD

Summary

Motivated and reliable individual with broad exposure across administration, IT support, customer service, and finance. Known for strong communication skills, a positive attitude, and a consistent commitment to quality work. Thrives in fast‑paced environments, learns quickly, and contributes meaningfully to team goals. Demonstrates integrity, initiative, and adaptability, with a proven record of balancing competing priorities while delivering high‑standard outcomes.

Overview

8
8
years of professional experience

Work History

Business Management Graduate

RMA Engineers
Toowoomba, QLD
01.2025 - Current

Business Administration:

  • Work with the Admin team to understand and contribute to business commercial compliance activities
  • Provide reception and phone support
  • Provide project administration support including to forecasting, resourcing and invoicing
  • Accurately maintain data in RMA systems
  • Identify and document improvements to systems and processes

IT Administration:

  • Provide IT assistance to internal stakeholders
  • Liaise with external IT provider to ensure efficient delivery of support to the business
  • Onboarding and offboarding of users
  • Maintain IT asset registers
  • Software renewals and costs tracking
  • Identify and document improvements to systems and processes

Client & Contract Coordination:

  • Assist with Debtor management in accordance to RMAs collection process including invoice approval follow ups, dispute resolution working with RMA Project Managers

Payroll:

  • Processing of Fortnightly Payroll
  • Regular Review of Awards
  • Management of Payroll inbox queries and questions

Nightfill Team Member

Coles
Toowoomba, QLD
12.2023 - Current
  • Refill & Rotate items on shelves.
  • Scan shelves and product cases for expired stock.
  • Discard outdated or spoiled stock.
  • Clean grocery shelves, storage areas & work areas.
  • Keep floors free or spills and hazardous debris.
  • Work safely in accordance with legislation and supermarket safety policies & procedures.
  • Organise stock so it is easily and safely accessible.
  • Training of new staff members

Undergraduate

RSM
Toowoomba, QLD
07.2023 - 11.2023
  • Preparation of Business Activity Statements
  • Preparation of Instalment Activity Statements
  • Preparation of Individual Tax Returns
  • Provide support to the broader accounting team with assistance across a range of duties
  • Administrative duties including:
  • Liaising with the ATO
  • Client ATO mail
  • Filing of client documents
  • Other ad hoc accounting and administrative tasks as and when required

Crew Member

McDonalds
Toowoomba, QLD
04.2018 - 07.2023
  • Prepare & fill food orders
  • Resolve customer complaints
  • Use various selling techniques to upsell to customers
  • Ensure food is properly handled & stored
  • Ensure food safety standards are followed
  • Ensure area is clean and up to company standards
  • Maintain stock
  • Prepare store for open and ensure correct stock levels
  • Shut down & Cleaning of Grill for store close
  • Help with training of new staff

Education

Bachelor of Business - Accounting & Finance

University of Southern Queensland
Toodyay, WA
04-2025

High School -

Harristown State High School
01.2021

Skills

  • Teamwork: Collaborative, supportive, and effective in group environments; focused on achieving shared goals
  • Positive Attitude: Consistently recognised for effort and behaviour, maintaining professionalism and resilience
  • Reliability: Dependable, punctual, and committed to completing tasks to a high standard
  • Communication: Clear verbal and written communicator; respectful, courteous, and confident engaging with diverse people

Timeline

Business Management Graduate

RMA Engineers
01.2025 - Current

Nightfill Team Member

Coles
12.2023 - Current

Undergraduate

RSM
07.2023 - 11.2023

Crew Member

McDonalds
04.2018 - 07.2023

Bachelor of Business - Accounting & Finance

University of Southern Queensland

High School -

Harristown State High School
Regan Smith