Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Yay Mayoum

TAYLORS HILL,VIC

Summary

I am seeking a job opportunity that allows me to continue enhancing my existing skills and acquire new ones. Throughout my professional journey, I have gained experience in various industries such as childcare administration, volunteer tutoring, cleaning, and sales assistance. As a result of these diverse experiences, I possess exceptional interpersonal skills, a strong work ethic, and extensive knowledge of occupational health.

Overview

7
7
years of professional experience

Work History

Personal Care Assistant

Royal Freemasons
04.2022 - 08.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Cleaning Assistant

Ikon Service Australia
02.2022 - 02.2023
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.

Receptionist Administrator

Homelike Family Daycare
01.2017 - 08.2020
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Customer service: received incoming calls & greeted customers in a professional and friendly manner.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Sorted & distributed mail/letters correspondence between departments and personnel, including packaging, preparation, and efficient shipping.
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Analyzed departmental documents for appropriate distribution and filing.

Education

Bachelor of Psychological Science -

Deakin University
Geelong, VIC
03.2017

Advanced Diploma - Health Sciences

Deakin College
Burwood, VIC
2014

Skills

  • Diet and Nutrition
  • Customer service skills: Actively listen, able to convey information appropriately and accurately
  • Admin skills with the ability to record-keep, plan, prioritise and complete tasks within a frame Working knowledge of Microsoft Word, Excel
  • Keen knowledge of OH&S procedures Physically fit and open to flexible work arrangements
  • Interpersonal skills: respectful of others and the ability to de-escalate conflict and mediate resolution
  • Cultural sensitivity approach to a work environment, having worked with CALD communities
  • Values a supportive work environment and seeks to be a contributing team player
  • Multilingual: Arabic & Dinka

Volunteer Experience

Tutor & Camp Leader 2018- 2019

Edmund Rice Community Rice, VIC

· Tutoring literacy & numeracy for young kids 

· Supervise and interact with young children 

· Demonstrated teamwork and leadership 

· Displayed organisational skills 

· Demonstrated Creativity and openness to new experiences

· Cultured positive relationships with participants by interacting with them during group activities and break 

time. 

· Taught a variety of group activities 

Timeline

Personal Care Assistant

Royal Freemasons
04.2022 - 08.2023

Cleaning Assistant

Ikon Service Australia
02.2022 - 02.2023

Receptionist Administrator

Homelike Family Daycare
01.2017 - 08.2020

Bachelor of Psychological Science -

Deakin University

Advanced Diploma - Health Sciences

Deakin College

Similar Profiles

CREATE PROFILE
Yay Mayoum