Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Regina Monzini-Malone

Mount Saint Thomas,NSW

Summary

Dynamic professional with a proven track record in Educational Support (School Learning Support Officer), notably at the Department of Education. Excelled in enhancing student support mechanisms and streamlining operations, achieving significant improvements in students with disabilities achievements and overall wellbeing. Expert in administrative duties, building teams, demonstrating exceptional communication skills and empathy. As a volunteer for The Rural Fire Service (RFS) a genuine appreciation and understanding of a volunteer- based community service. Organised and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organisational skills, eager to secure an operational communications officer position. Proven ability to seek and maintain a position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Highly motivated Firefighter with in-depth knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering experience in efficiently responding to fire and EMS alarms. Proficient performing emergency diagnostic and treatment procedures.

Overview

22
22
years of professional experience
1
1
Certification

Work History

School Learning Support Officer

Department Of Education
07.2013 - Current
  • Providing student support and assisting teacher implement Individual Education Programs in an IO/IS (severe intellectual disability) setting.
  • Providing mentorship and guidance for new colleagues.
  • Providing continuous improvement to administrative procedures.
  • Undertaking general administrative and support duties including maintaining and updating resources utilising office systems and organisational processes in accordance with policies, procedures and standards.
  • Liaising with technical support staff to report issues with maintaining and updating communications technology.
  • Establishing effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.


Professional Learning in:

  • Preparing for and responding to bushfire and grassfire.
  • Post incident recovery support.
  • Emergency Management Planning.
  • Anti social and Extremist Behaviours.
  • Anti racism policy training.
  • Teamwork.
  • Oral communication.
  • Recording trauma informed practice.
  • Ed Connect SAP training human resources.
  • Community Engagement.
  • Public Information Disclosure.

Volunteer Firefighter

Mt Keira Rural Fire Brigade
03.2023 - Current
  • Enhancing teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborating closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Assisting in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Administering first aid and conducted emergent response management.
  • Minimising risk of accidents on scene by following established protocols regarding traffic control management.
  • Strengthening firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.

School Learning Support Officer

Department Of Education
01.2003 - 07.2013
  • Providing student support and assisting teacher to implement Individual Education Programs in an Emotionally Disturbed/Behaviour Disorder Unit.
  • Administrative duties.

Education

Cert 3 Business Administration Customer Engagement

Open Colleges
Sydney, NSW
05.2025

Cert 4 Community Services

TAFE NSW
Wollongong, NSW

Cert 2 Public Safety And Emergency Operations

Rural Bushfire Brigade NSW
Mount Keira, NSW
2024

Skills

    • Communication Skills
    • Administrative Skills
    • Organisational Skills
    • Technical Proficiency
    • Empathy and Patience
    • Teamwork and Collaboration
      • Customer Service
      • Problem-Solving
      • Time Management
      • Attention to Detail
      • Flexible and Adaptable
      • Multitasking Abilities

Certification

  • Bush Firefighter- NSW RFS
  • Village Firefighter- NSW RFS
  • Introduction to Community Engagement- NSW RFS
  • Geographic Information System- currently completing NSW RFS
  • First Aid- National First Aid courses
  • Advanced First Aid- Health Security Education
  • Advanced Resuscitation and Oxygen Therapy - Health Security Education
  • Resilience First Aid Responder- Driven NSW RFS

Referees

Alison Rourke

alison.rourke@det.nsw.edu.au

0411 250 086


Susan Swindells

suzydells@gmail.com

0438 266 940


Timeline

Volunteer Firefighter

Mt Keira Rural Fire Brigade
03.2023 - Current

School Learning Support Officer

Department Of Education
07.2013 - Current

School Learning Support Officer

Department Of Education
01.2003 - 07.2013

Cert 3 Business Administration Customer Engagement

Open Colleges

Cert 4 Community Services

TAFE NSW

Cert 2 Public Safety And Emergency Operations

Rural Bushfire Brigade NSW
Regina Monzini-Malone