Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
Maximized profitability by monitoring expenses closely while maintaining high-quality standards in product offerings.
Ensured compliance with health department regulations through regular staff training sessions and adherence to sanitation guidelines.
Maintained accurate records of all financial transactions within the department, ensuring proper budgeting practices were followed.
Rostering staff
Training new employees
Team Member
Coles Express
01.2014 - Current
Console Operator
Unsupervised Shifts
Stock Management
Cash Handling
COVID-19 Site Coordinator
Christmas Casual
Australia Post
10.2020 - 01.2021
Parcel Sorting
Delicatessen Manager
Woolworths Supermarket
01.1992 - 01.2004
Data Input
Customer Service
Interviewing/Hiring Staff
Managing the Department
Adhering to Occupational Health and Safety
Stock Management
Education
Certificate - Teachers Aide
Monash University
01.2012
Certificate IV - Retail Management
Woolworths
01.2004
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Sunshine Technical School
01.1988
Skills
Past workplaces have taught me how to effectively communicate, build rapport, and consistently provide excellent service to customers Also, to act as a good team leader when interacting with new employees and teaching them how to correctly complete their roles
Working in a range of diverse workplaces has also taught me how to be time efficient, and how to provide excellent service when working under time pressures and constraints