KEY CAPABILITIES — ALIGNED WITH DCJ CASEWORKER ROLE
PROFESSIONAL VALUES & READINESS FOR THE ROLE
Timeline
REGINA SCHAEINING
South Western Sydney,NSW
Summary
Compassionate and solutions-focused professional with extensive experience supporting children, families, and communities facing complex needs. Expertise in risk assessment, crisis intervention, and collaborative case management ensures effective engagement with vulnerable populations. Deep commitment to cultural safety and community engagement, particularly with Aboriginal communities.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Criminal Court Clerk
Court & Community Advocacy — Aboriginal-Speaking Communities Statewide NSW
01.2007 - 12.2024
Prepared clear, accurate information and documentation to support client understanding and participation — highly relevant to preparing court materials, reports, and correspondence.
Assisted judges in managing case files and scheduling court hearings efficiently.
Coordinated processing of court documents for Aboriginal-speaking clients statewide — ensuring timely access to essential legal information.
Facilitated understanding of legal and administrative processes for Aboriginal-speaking clients and families — bridging language and cultural barriers to promote equitable participation.
Collaborated with vulnerable individuals to facilitate understanding of complex information.
Built trust and rapport; maintained confidentiality, cultural respect, and impartiality — core values for working with children and families involved with child protection.
Deepened cultural awareness and community engagement through ongoing partnership with Aboriginal communities — listening, learning, and adapting practice to uphold cultural safety.
Endorsed Enrolled Nurse — Drug & Alcohol / Mental Health Unit
Macquarie Hospital
Sydney, NSW
01.2012 - 02.2019
Worked with clients experiencing complex trauma, family violence histories, substance use, and social disadvantage — building trust, practicing trauma-informed care, and communicating in ways that respect distress and vulnerability.
Conducted structured risk assessments for mental health deterioration, self-harm, behavioural escalation, vulnerability, and safety — identified immediate and ongoing risks to inform safety and care planning.
Developed and monitored safety and support plans with clients, families, and multidisciplinary teams; reviewed risks and adjusted plans to ensure ongoing safety and wellbeing.
Responded to crisis situations calmly and effectively; used de-escalation, active listening, and risk containment strategies to protect safety.
Liaised with social workers, psychologists, medical officers, and community partners to coordinate support and connect families with ongoing assistance.
Explained complex processes, rights, and requirements to clients and families experiencing distress, confusion, language barriers, or cognitive impairment — ensuring understanding and informed participation.
Prepared comprehensive and accurate records, including risk assessments, progress notes, incident reports, and handover documentation.
Worked within legislative, policy, and ethical frameworks including privacy, confidentiality, and duty of care — maintaining professional boundaries, integrity, and accountability.
Endorsed Enrolled Nurse — Mental Health Inpatient Unit
Royal North Shore Hospital
, NSW
01.2015 - 01.2018
Delivered person-centred care to individuals with complex needs, including mental ill-health, disability, trauma, and social vulnerability, enhancing support for children and families.
Assessed and monitored risk to safety, including risk of harm to self or others; documented observations clearly to support timely decision-making and intervention.
Coordinated with social workers and care coordinators to plan discharges, connect families with community support, and ensure ongoing safety, facilitating smoother transitions for clients.
Supported families and carers to understand complex issues, navigate systems, and participate in care — helping build capacity and resilience within family networks.
Balanced competing priorities among client needs, documentation, and stakeholder communication, showcasing resilience, organisation, and adaptability in a dynamic environment.
Family Case Worker
Community Advocate & Volunteer — Mental Health, Family Violence & Community Support
Sydney & Regional NSW
01.2008 - 01.2018
Facilitated safety planning and coordinated referral pathways for housing, counselling, legal aid, and community resources, ensuring timely access to essential services.
Delivered confidential, non-judgmental support to individuals and families affected by family violence and social disadvantage, fostering trust and resilience.
Coordinated community resources effectively for families facing crisis situations.
Supported Aboriginal and culturally diverse clients in understanding rights and services; advocated for fair treatment and equal access.
Developed clear information and reports to support effective advocacy, informed funding decisions, and improved service planning outcomes.
Assistant in Nursing
Various NSW Hospitals
01.2006 - 01.2018
Delivered compassionate support to people across the lifespan experiencing illness, disability, and social difficulty — building understanding of family dynamics, vulnerability, and community context.
Maintained accurate, timely records and shared information across teams — ensuring reliable casework documentation and enhancing inter-team communication.
Communicated respectfully with diverse individuals, adapting language and approach to foster dignity, comfort, and active participation.
Followed procedures, policies, and safety requirements consistently — ensuring compliance and promoting a safe environment.
Education
Bachelor of Criminology & Criminal Justice -
ACAP Sydney
12-2026
Bachelor of Community Services -
TAFE NSW
01-2026
Mental Health First Aid -
MHFA Australia
01-2026
Bachelor of Social Science - International Relations
Security & Swinburne University
01-2025
Graduate Certificate - Family Violence
Chisholm University
01-2025
Graduate Certificate - Working with Men in Domestic Violence
Chisholm University
01-2025
Diploma of Government -
UNE University
01-2025
Diploma of Community Services - Mental Health Case Management
TAFE NSW
01-2024
Diploma of Mental Health -
TAFE NSW
01-2024
Diploma of Alcohol and Other Drugs -
TAFE NSW
01-2024
Diploma of Nursing -
IHNA Nursing Sydney
01-2019
Diploma of Counselling -
Westmead Hospital
01-2018
Skills
Judicial support coordination
Court procedure facilitation
Risk and safety assessment
Safety planning
Needs analysis
Complex problem solving
Multidisciplinary liaison
Stakeholder engagement
Child protection awareness
Legal rights advocacy
Mental health awareness
Substance use impacts
Social disadvantage awareness
De-escalation techniques
Active listening
Trauma communication
Personal Information
Driving License: NSW Driver Licence
Availability: available for Campbelltown, Liverpool, Ingleburn, Fairfield, Bankstown
Certification
Working with Children Check: Cleared — number available on request, NSW Driver Licence: P1 or above — details available on request, Certificate IV in Work Health and Safety — TAFE NSW, Certificate III in Acute Care — TAFE NSW, Basic Life Support & First Aid — Current, Trauma-Informed Care Practice — Professional Development, Aboriginal Cultural Awareness & Community Engagement — ongoing community practice & professional development, Cultural Safety and Awareness Training — Community Development
LANGUAGES & DIVERSITY
English: Advanced (Professional), Kiswahili: Advanced (Professional working proficiency), Aboriginal Cultural Awareness: Demonstrated through community engagement, advocacy work, and ongoing learning — committed to culturally safe practice for Aboriginal children and families., Committed to inclusion, accessibility, and social justice — essential for working with diverse communities across South Western Sydney.
Accomplishments
Reduced crisis incidents by 30% through proactive risk assessment, early identification of safety concerns, targeted safety planning, and timely intervention — directly applicable to child protection risk and safety practice.
Supported 100+ individuals and families navigating complex challenges, including family violence, mental health crises, and substance use withdrawal — developing strengths-based support skills that translate directly to vulnerable families.
Co-developed individualized support and care plans with psychiatrists, social workers, nurses, and allied health professionals — demonstrating shared decision-making and multidisciplinary teamwork.
Delivered community education and advocacy across mental health, family violence, LGBTQIA+ safety, and Aboriginal community engagement — reflecting a commitment to prevention, inclusion, and community capacity-building.
Supported equitable access and participation — bridging language and cultural barriers, explaining complex rights and processes, and ensuring vulnerable people are heard and understood within child protection-related processes.
Maintained 95% satisfaction ratings from clients and families through respectful, responsive, and transparent practice — demonstrating the client-service focus valued by DCJ.
Produced consistent, accurate, timely documentation across high-volume, high-pressure environments — ensuring information is reliable, evidence-based, and suitable for decision-making, review, and court purposes.
KEY CAPABILITIES — ALIGNED WITH DCJ CASEWORKER ROLE
DCJ Role Requirement
Regina's Capabilities & Experience
Assess safety, risk, and wellbeing of children and young people
Extensive experience conducting structured risk assessments relating to safety, harm, mental health, behavioural risk, and vulnerability; skilled in identifying escalating concerns and prioritising child safety.
Develop safety plans and manage high-risk / high-needs cases
Proven ability to co-develop individualised safety and care plans with clients, families, and multidisciplinary teams; monitor progress, identify barriers, and adjust plans to maintain safety.
Work sensitively with families in complex circumstances
20+ years supporting people experiencing trauma, family violence, substance use, disability, and disadvantage; trauma-informed, person-centred, and culturally respectful practice.
Collaborate with agencies and stakeholders
Established track record working across health, community, government, and non-government sectors; coordinating support services and sharing information appropriately.
Prepare documentation, reports, and court materials
Highly skilled in writing clear, accurate case notes, risk assessments, progress records, and formal reports; understands requirements for court-ready documentation.
Crisis intervention and decision-making
Remain calm under pressure; apply de-escalation and communication strategies; make sound, values-based decisions with available information.
Home visits, field work, and independent workload management
Work autonomously, manage competing priorities, travel across communities, and maintain flexible hours; hold valid NSW Driver Licence and Working with Children Check.
Cultural competence and inclusive practice
Deep engagement with Aboriginal communities and cultural awareness practice; bilingual and bicultural; committed to inclusion, diversity, and culturally safe service delivery.
PROFESSIONAL VALUES & READINESS FOR THE ROLE
Aligned with DCJ Core Values:
Service: Provide high-quality, fair, and responsive support; prioritise child safety and family wellbeing.
Trust: Communicate honestly, keep commitments, share information appropriately.
Accountability: Take responsibility for decisions, records, and quality of work.
Integrity: Act ethically, impartially, and consistently.
Respect: Value diversity; treat every person with dignity; adapt practice to respect culture, language, and circumstance.
Ready to Commence:
Fully qualified — exceeds academic requirements with three degrees + postgraduate study
Clearances in place — Driver Licence, Working with Children Check
Location confirmed — South Western Sydney resident; available across all five locations
Committed to learning — ready to undertake the Caseworker Development Program
Culturally aware and experienced — prepared to work respectfully with Aboriginal families and communities
"I am passionate about keeping children safe, strengthening families, and supporting communities to thrive. My experience, qualifications, values, and commitment make me well-prepared to join DCJ as a Child Protection Caseworker and make a meaningful difference across South Western Sydney."
Timeline
Endorsed Enrolled Nurse — Mental Health Inpatient Unit
Royal North Shore Hospital
01.2015 - 01.2018
Endorsed Enrolled Nurse — Drug & Alcohol / Mental Health Unit
Macquarie Hospital
01.2012 - 02.2019
Family Case Worker
Community Advocate & Volunteer — Mental Health, Family Violence & Community Support
01.2008 - 01.2018
Criminal Court Clerk
Court & Community Advocacy — Aboriginal-Speaking Communities Statewide NSW
01.2007 - 12.2024
Assistant in Nursing
Various NSW Hospitals
01.2006 - 01.2018
Bachelor of Criminology & Criminal Justice -
ACAP Sydney
Bachelor of Community Services -
TAFE NSW
Mental Health First Aid -
MHFA Australia
Bachelor of Social Science - International Relations
Security & Swinburne University
Graduate Certificate - Family Violence
Chisholm University
Graduate Certificate - Working with Men in Domestic Violence
Chisholm University
Diploma of Government -
UNE University
Diploma of Community Services - Mental Health Case Management