Reharna Elrahim
Punchbowl
Summary
Dynamic and customer-focused professional with proven expertise in cash handling and production leadership at Mr Pastel Acai. Skilled in fostering relationships with patrons while ensuring food safety and cleanliness. Adept at training new team members and enhancing operational efficiency through effective communication and upselling strategies.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Mr Pastel Acai
11.2024 - Current
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Greeted guests pleasantly and answered menu questions.
- Prepared food orders, cooking on grill and operating fry station.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Used proper techniques to prepare food and ingredients.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Team Member
the Fix Desert Shop
02.2023 - 09.2024
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
No Degree -
Wiley Park Girls High School
Nsw09-2025
Skills
- Production leadership
- Customer interaction
- Verbal and written communication
- Cleaning techniques
- Food safety measures
- Supply restocking
- Upselling strategies
- Cash handling expertise
- Order taking
- Cleaning and sanitizing
Languages
English
Native or Bilingual
Arabic
Professional Working
Timeline
Restaurant Team Member
Mr Pastel Acai
11.2024 - Current
Team Member
the Fix Desert Shop
02.2023 - 09.2024
No Degree -
Wiley Park Girls High School
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