Rehnyn Mcintosh
Melbourne,VIC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
Team Leader
Frankies Cafe
Pakenham, VIC
04.2020 - 08.2022
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted with new hire processing and existing training programs.
- Led team of 12 members while providing exceptional customer service.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Barista
Coffee Club Cafe
Pakenham, VIC
08.2017 - 04.2020
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Sales Representative
Lawrence and Hanson
09.2022 - 12.2022
- Wokring and understanding computer software and programs to organise the sales and distribution of electrical equipment to buyers and other establishments
- Working with staff and customers to achieve successful outcomes for the company and the satisfaction of customers
Head Barista
Homestead Cafe
01.2023 - Current
- Working with customers and employees to uptain high standards of service
- Organising the effectiveness, quality and speed that coffee is distributed to customers
Education
High School Diploma -
Drouin Secondary College
11.2020
Skills
- Computer skills
- Team-building
- Organization and Time Management
- Customer service skills
- Effective customer service
- Understanding of new programs and systems
Accomplishments
- Achieved addition high end grinders through effectively selling an abundance of store merchandise to keep up with the high demand.
Timeline
Head Barista
Homestead Cafe
01.2023 - Current
Sales Representative
Lawrence and Hanson
09.2022 - 12.2022
Team Leader
Frankies Cafe
04.2020 - 08.2022
Barista
Coffee Club Cafe
08.2017 - 04.2020
High School Diploma -
Drouin Secondary College
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