Administration Clerk
Blacktown Home Caring
12.2023 - Current
- Handled incoming phone calls and answered questions from callers.
- Interacted with customers by phone, email, or in-person to provide information.
- Established and maintained standard office procedures to achieve demanding targets.
- Documented contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
- Maintained filing system and organized customer documents for easy retrieval of information.