Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reika Yamazaki

Reika Yamazaki

Melbourne ,VIC

Summary

Highly motivated and strong passion about delivering excellent customer service with an ability to effectively handle diverse passenger needs. I possess strong teamwork and problem-solving skills, contributing to efficient in-flight operations. Highly adaptable and culturally aware, enabling me to interact with passengers and cabin crew. Knowledgeable with in emergency procedures, First Aid, and Safety protocols. I am eager to grow within a multicultural team, delivering world class service in the aviation industry while upholding the highest standards of hospitality and professionalism.

Overview

6
6
years of professional experience

Work History

Orion Beer Bar

Floor Staff
10.2023 - 04.2024
  • Communicate with people from various countries to provide courteous service.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Assisted in coordinating bar operations and maintaining clean and safety standards.
  • Effectively handled customer inquiries and resolved issues promptly.

Yakiniku Hormone Morichan

Floor Staff
01.2021 - 09.2021
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Santale Shibuya Cafe

Floor & Kitchen Staff
12.2020 - 09.2021
  • Focused on learning new skills and staying updated with industry changes.
  • Prossessed excellent communication skills and time management.
  • Assisted customers with inquiries memberships, and facility coordination.
  • Customer-first service and the ability to handle complaints effectively.

・Adapted to new industry trends and improve service quality.

Gold’s Gym

Receptionist Jobs
10.2018 - 10.2020
  • Provided efficient and courteous service to customers at all times.
  • Completed tasks promptly and accurately, ensuring customer satisfaction.
  • Respond quickly to meet customer needs and resolve problems effectively, improving customer experience.

Education

Certificate - Aviation

William Angliss Institute of TAFE
Melbourne, VIC

Faculty Of International Studies -

Kyouritsu Women’s University
Tokyo
03.2024

Skills

  • Friendly
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Languages

Japanese
Native or Bilingual
English
Professional Working
Korean
Limited Working

Timeline

Orion Beer Bar

Floor Staff
10.2023 - 04.2024

Yakiniku Hormone Morichan

Floor Staff
01.2021 - 09.2021

Santale Shibuya Cafe

Floor & Kitchen Staff
12.2020 - 09.2021

Gold’s Gym

Receptionist Jobs
10.2018 - 10.2020

Certificate - Aviation

William Angliss Institute of TAFE

Faculty Of International Studies -

Kyouritsu Women’s University
Reika Yamazaki